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Hardhik Potharaju

Senior PM @ Adobe | Enterprise AI & CRM platforms | Workflow Automation

Greater Bengaluru Area

9+ years of work experience

Adobe
Feb 202610 mosPresent

Bengaluru, Karnataka, India · Hybrid

• Building GenAI and Agentic tools for Global Sales and RevOps teams. Built workflow automation tool to improve Sales Ops productivity by 87% • Managing Adobe's Sales forecasting platform, overseeing a pipeline worth $6 Billion. • Collaborated with global cross-functional teams to ensure timely and effective product launches.
Adobe
Dec 20223 yrs 3 mosFeb 2026

Bengaluru, Karnataka, India · Hybrid

• Product Manager of Adobe's Renewals Sales attrition platform managing a $2.5 Billion pipeline • Implemented CRM, Platforms and Process improvements via global product rollouts across APAC, EMEA and Americas to get a CSAT of 4/5 • Enhanced productivity of Global Sales Operation teams by 40% and saved 108 minutes weekly via product features and feedback loops • Led metric transformation from Terminal Book of Business (TBoB) to Annual Recurring Revenue (ARR) across Adobe’s subscription business, partnering with Sales Ops, Finance, and GTM teams with product features and Business Intelligence dashboards support
Deloitte
Nov 20211 yr 2 mosDec 2022

Mumbai, Maharashtra, India

- Improved eKYC registrations by 80% by improving UI/UX of purchase journey for a Digital banking app of a leading Indian bank. - Developed an India market entry strategy and a product roadmap for a Singapore firm to launch a digital wallet app in India, along with submitting a PPI license application to RBI - Managed the product design and implementation of a loan management system for a leading NBFC client
LTI - Larsen & Toubro Infotech
Mar 20201 yr 8 mosOct 2021

Mumbai, Maharashtra, India

Hired through direct selection by the SuFin COO into the founding cohort building L&T SuFin — a B2B eCommerce and MSME supply chain financing platform. Scaled from 0 to ₹1,500 Cr GMV and 45k users. • Founding PM team member owning KYC registration, onboarding, and lending customer journeys end to end; partnered with UI/UX designers, engineering, and CXOs to launch core user flows • Built catalogue management module covering 40 product categories and warehouse coverage across 15,000 PIN codes • Designed the MSME lending marketplace with third-party lenders and NBFCs, including integration architecture and partner onboarding of Perfios, Signzy, Payment gateways etc. • Qualified and onboarded vendors for AI-based KYC, credit scoring, and lending APIs; managed external partner rollout end to end
LTI - Larsen & Toubro Infotech
Apr 20191 yrMar 2020

Mumbai, Maharashtra, India

- Optimised the Google analytics and customer journey of a B2B ecommerce site for medical devices, by reducing cart abandonment by 40% and improve estimated sales by 10% - Reduced claims approval process by 90% by setting up client interviews and design thinking workshops to design a 5 year project roadmap and redesigned 15 clinical trials packaging processes using GxP
LTI
Apr 20182 mosMay 2018

Mumbai, Maharashtra, India

Summer Internship as a Management Consultant in L&T Infotech. Developed Pitch Decks and Thought Leadership material for the Life Science Practice
SDA Bocconi Asia Center
Jul 20171 yr 10 mosApr 2019

Mumbai

Developed Corporate Relations with CXOs from various industries and helped peers with Career development and opportunities

Hardhik’s AI Stack

antigravity
antigravity
claude code
claude code
codex
codex
gemini
gemini
github copilot
github copilot
mcp
mcp

Education

SDA Bocconi

Master of Business Administration - MBA, Business Administration and Management, General

SDA Bocconi

Bachelor of Engineering (BE), Electronics and Communications Engineering

Scsvmv university

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Headline

Senior PM @ Adobe | Enterprise AI & CRM platforms | Workflow Automation

About

I build products in the parts of enterprise software people usually inherit, not admire. At Adobe, I work on the global renewals platform behind a $6B+ business across Salesforce, Dynamics 365, finance, customer health and revenue operations. Most recently, I built and shipped a Python + Playwright automation product for global Sales Ops and Data Ops teams. It cut ~57 hours of weekly manual work to under 7 and now handles ~12,000 field updates a week at 99.8% accuracy. I have also built Copilot agents for internal policy Q&A and PRD automation. Useful products, but also a useful lesson: AI is only as valuable as the behaviour it changes. Before Adobe, I helped build L&T SuFin, a B2B commerce and MSME lending marketplace that scaled to ₹1,500 Cr GMV. At Deloitte, I worked on Axis Bank’s 11M+ MAU app, improving KYC completion by 80% and daily transactions by 30%, and worked on digital wallet, prepaid card and RBI PPI launch strategy. My work usually sits across AI, automation, CRM, payments, lending, marketplaces and product analytics. I care about products that move a number. Revenue ; Conversion ; Adoption ; Time saved ; Risk reduced. If it does not change how work gets done, it is probably not done.

Location

Greater Bengaluru Area

AI stack

antigravity

claude code

codex

gemini

github copilot

mcp

Work experience

Senior Product Manager - Platform at Adobe, Feb 2026 - Present · 10 mos, Bengaluru, Karnataka, India · Hybrid, • Building GenAI and Agentic tools for Global Sales and RevOps teams. Built workflow automation tool to improve Sales Ops productivity by 87% • Managing Adobe's Sales forecasting platform, overseeing a pipeline worth $6 Billion. • Collaborated with global cross-functional teams to ensure timely and effective product launches.

Product Manager - Platform at Adobe, Dec 2022 - Feb 2026 · 3 yrs 3 mos, Bengaluru, Karnataka, India · Hybrid, • Product Manager of Adobe's Renewals Sales attrition platform managing a $2.5 Billion pipeline • Implemented CRM, Platforms and Process improvements via global product rollouts across APAC, EMEA and Americas to get a CSAT of 4/5 • Enhanced productivity of Global Sales Operation teams by 40% and saved 108 minutes weekly via product features and feedback loops • Led metric transformation from Terminal Book of Business (TBoB) to Annual Recurring Revenue (ARR) across Adobe’s subscription business, partnering with Sales Ops, Finance, and GTM teams with product features and Business Intelligence dashboards support

Senior Consultant at Deloitte, Nov 2021 - Dec 2022 · 1 yr 2 mos, Mumbai, Maharashtra, India, - Improved eKYC registrations by 80% by improving UI/UX of purchase journey for a Digital banking app of a leading Indian bank. - Developed an India market entry strategy and a product roadmap for a Singapore firm to launch a digital wallet app in India, along with submitting a PPI license application to RBI - Managed the product design and implementation of a loan management system for a leading NBFC client

Product Manager, Founding Team - L&T SuFin at LTI - Larsen & Toubro Infotech, Mar 2020 - Oct 2021 · 1 yr 8 mos, Mumbai, Maharashtra, India, Hired through direct selection by the SuFin COO into the founding cohort building L&T SuFin — a B2B eCommerce and MSME supply chain financing platform. Scaled from 0 to ₹1,500 Cr GMV and 45k users. • Founding PM team member owning KYC registration, onboarding, and lending customer journeys end to end; partnered with UI/UX designers, engineering, and CXOs to launch core user flows • Built catalogue management module covering 40 product categories and warehouse coverage across 15,000 PIN codes • Designed the MSME lending marketplace with third-party lenders and NBFCs, including integration architecture and partner onboarding of Perfios, Signzy, Payment gateways etc. • Qualified and onboarded vendors for AI-based KYC, credit scoring, and lending APIs; managed external partner rollout end to end

Associate Consultant at LTI - Larsen & Toubro Infotech, Apr 2019 - Mar 2020 · 1 yr, Mumbai, Maharashtra, India, - Optimised the Google analytics and customer journey of a B2B ecommerce site for medical devices, by reducing cart abandonment by 40% and improve estimated sales by 10% - Reduced claims approval process by 90% by setting up client interviews and design thinking workshops to design a 5 year project roadmap and redesigned 15 clinical trials packaging processes using GxP

Consultant Intern at LTI, Apr 2018 - May 2018 · 2 mos, Mumbai, Maharashtra, India, Summer Internship as a Management Consultant in L&T Infotech. Developed Pitch Decks and Thought Leadership material for the Life Science Practice

Student Placement Coordinator at SDA Bocconi Asia Center, Jul 2017 - Apr 2019 · 1 yr 10 mos, Mumbai, Developed Corporate Relations with CXOs from various industries and helped peers with Career development and opportunities

Education

Master of Business Administration - MBA, Business Administration and Management, General, SDA Bocconi

Bachelor of Engineering (BE), Electronics and Communications Engineering, Scsvmv university