Headline

L&D Program Manager | Talent Acquisition | HR Operations

About

Program Manager with expertise in global talent acquisition, L&D, and education. Experienced in corporate roles at Accenture’s Talent & HR Academy and DataSync, where I managed end-to-end hiring for tech roles and led global training initiatives. Key expertise includes program management; global learning delivery across LATAM, EMEA, and APAC; stakeholder engagement, vendor partnerships, and consulting with senior leadership to align L&D strategy with business outcomes. My unique perspective is rooted in a background that began in primary education as a teacher and coordinator, building foundational expertise in instruction and school management. This led to self-employed ventures: launching a recruitment practice that connected school and coaching business owners with academic talent on a commission basis, while simultaneously running a private tutoring and language coaching practice in Pune.

Location

Bengaluru

AI stack

claude

deepseek

ChatGPT

Work experience

Learning Consultant/ Advisor at Accenture, Feb 2023 - Oct 2024 · 1 y 8 mo, Bengaluru, Karnataka, India, Role Context: Learning Program Specialist responsible for end-to-end delivery of programs for global workforce across LATAM, EMEA, and APAC Key Achievements: • Managed 40+ Business Impact Projects driving cost savings, time efficiency, FTE reduction, and error reduction through automation • Launched 5 localized training programs in Spanish and Portuguese for employees across LATAM • Digitized 8+ Foundation-level courses, boosting engagement and completion rates globally • Achieved 100% batch utilization, 95% throughput, and 4.85/5 satisfaction scores across programs Responsibilities: • Led global programs for talent acquisition and HRO learning initiatives, serving as the SME and lead trainer • Managed vendor partnerships, including SHRM for strategic learning collaborations and content development • Designed and developed e-learning courses using Articulate Rise and applying the ADDIE model • Implemented digital learning solutions on SocialTalent LXP platform • Partnered with Managing Directors and TA leaders to align programs with business goals • Facilitated Train-the-Trainer sessions for regional rollout across Colombia, Argentina, and Brazil • Supported implementation of APPLE framework using data analytics to evaluate program effectiveness • Developed blended learning strategies integrating VILT, self-paced learning, and scenario-based learning

Human Resources Consultant at RYT Life, Jan 2023 - Jan 2023 · 1 mo, Bengaluru, Karnataka, India, Provided HR advisory support on people processes and organizational practices.

Human Resources Consultant/ Coordinator at DataSync Inc., Nov 2021 - Dec 2022 · 1 y 1 mo, Bengaluru, Karnataka, India, Key Achievements: • Sourced and collaborated with 15+ vendors to strengthen talent pipeline • Achieved 100% SLA compliance through effective vendor coordination • Reduced time-to-fill for key technical positions through optimized recruitment processes Role Context: Managed a team of 5-6 recruiters, and oversaw 100+ contractors while handling recruitment operations for AB InBev (client) Responsibilities: • Managed full-cycle recruitment for technical and non-technical roles • Conducted behavioural screening interviews and created detailed candidate profiles • Managed client escalations and resolved issues for improved service delivery • Mentored and supervised team of 5-6 recruiters on daily operations and performance

Content Outline Writer & Title Reviewer at Study.com, Mar 2021 - Jul 2021 · 4 mo, United States, Developed content outlines and reviewed educational titles for alignment with learning objectives

Independent Consultant at Self-Employed, May 2016 - Oct 2021 · 5 y 5 mo, Pune, Ran independent recruitment practice connecting academic talent with schools on commission basis Managed private tutoring and language coaching practice, building client relationships

Supervisor & Teacher at Dastur Schools, Nov 2008 - Apr 2016 · 7 y 5 mo, Pune, Key Achievement: Built foundational expertise in program coordination and stakeholder engagement that later translated into HR & Learning operations Role Context: Responsible for academic coordination and instruction for primary classes. Responsibilities: • Coordinated academic programs and daily operations for primary section • Developed curriculum and instructional materials • Managed parent communication and student progress tracking

Education

Bachelor of Education - BEd, English Language and Literature/Letters, Savitribai Phule Pune University

Leading the Learning- PYP, IB Primary Years Programme (PYP), International Baccalaureate