Supported (ULS,MR,Xray,DCAR LCS) modality for both U.S. and Canada regions, managing end-to-end Order fulfillment activities. Handled procurement and CDO (Create Demand to Orders) processing, ensuring alignment with customer￾requested and factory-committed timelines. Monitored, managed, and updated shipment and onsite installation schedules based on real-time changes and evolving customer requirements. Performed cable selection, created and managed PeopleSoft orders, and handled Canada-specific alerts within defined process scope. Demonstrated hands-on experience with multiple systems and tools including PeopleSoft, Oracle, OBIEE, PEGA, Smart sheet, Support Central, SOPs, and e-Order Management platforms. Followed and maintained Standard Operating Procedures (SOPs), ensuring process adherence and Compliance throughout the order lifecycle. Proactively managed customer and internal communications via email, ensuring timely responses and professional engagement. Possessed strong end-to-end process knowledge, enabling independent handling of OFS activities with Minimal supervision. Ensured data accuracy, on-time execution, and customer satisfaction through effective coordination with Cross-functional teams. Managed financial data using various tools and generating real-time credit risk reports for senior management. Utilized Power BI and Tableau to analyze large datasets, Identifying key drivers of credit performance and improving forecasting accuracy by 20%. Led platform automation initiatives using Power BI for making dashboard. Assisted internal audits by improving data validation.