Headline

Business Operations & Growth Leader | Building & Scaling | Consulting & SaaS | Driving Growth | Talent Enablement | Jack of all Trades

About

Business and Operations Leader with experience across the consulting and technology landscapes. My focus has always been on architecting the operational engines and partner ecosystems that allow organizations to scale predictably and sustainably. Throughout my career, I have operated at the intersection of people, process, and business strategy. I specialize in translating high-level growth objectives into structured, high-performing operational frameworks—particularly within the Salesforce and SaaS ecosystems over the 6+ years. I am at my best in environments that demand high ownership and the opportunity to build from the ground up. Whether it is optimizing a partner alliance or scaling a complex delivery operation, my approach is rooted in creating structure where there is complexity and driving outcomes through accountability. I am a firm believer that the most meaningful business results happen when you align People, Processes, and Purpose. I am always interested in connecting with like-minded leaders and professionals who are passionate about the mechanics of building and scaling businesses.

Location

Bengaluru

AI stack

perplexity

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Work experience

Head of Business Operations & Excellence at m-Pledge Consulting, May 2026 - Present · 7 mos, Bengaluru, Karnataka, India

Associate Director – Head of People & Operations at InspireXT, May 2023 - Feb 2026 · 2 yrs 10 mos, Bengaluru, Karnataka, India, Led people and business operations across talent, technology, and office functions, enabling scale and delivery excellence as the organization grew. Worked closely with leadership to align workforce, systems, and operating models with business priorities, while building structure across hiring, operations, and execution. Drove governance, security, and operational rigor, and led key initiatives to strengthen cross-functional alignment, role clarity, and overall execution as the company scaled.

Head - Learning & Operations at Stratos Studios Pvt. Ltd., Oct 2021 - Mar 2023 · 1 yr 6 mos, Bengaluru, Karnataka, India, Built and scaled the learning and operations function for Salesforce programs, aligning hiring, enablement, and delivery with business needs. Established operating structures, built teams, and drove cross-functional collaboration across Sales, Finance, and Delivery to ensure programs were execution-ready and scalable. Focused on improving program effectiveness and ensuring readiness for evolving client and market demands.

Strategic Engagement Manager at Prosera - An InspireXT Company, Feb 2020 - Sep 2021 · 1 yr 8 mos, Bengaluru, Karnataka, India, Progressed from account management into a broader engagement role, leading Salesforce client engagements end-to-end. Worked closely with clients and internal teams across sales, delivery, and partnerships to ensure alignment, execution, and growth. Played a key role in managing stakeholder relationships, driving delivery outcomes, and supporting account expansion.

Strategic Account Manager at Prosera - An InspireXT Company, Apr 2019 - Feb 2020 · 11 mos, Bengaluru, Karnataka, India, Managed Salesforce accounts across sales, presales, and delivery, focusing on customer acquisition and account growth. Partnered with clients to understand business needs and position relevant solutions, while working closely with internal teams to ensure smooth onboarding and execution.

Relationship & Business Development Manager at ABSYZ Inc., Jul 2015 - Nov 2017 · 2 yrs 5 mos, Hyderabad Area, India, Owned key Salesforce client relationships and drove new business growth across accounts. Led solution positioning, demos, and go-to-market efforts in partnership with delivery and presales teams. Played a central role in strengthening the company’s brand presence through marketing, PR, and market engagement initiatives.

Education

MBA, Marketing & HR, Indian Institute of Planning and Management

BBM, Business Management, GITAM Deemed University