Habeeb Rahman profile photo 1 on Tal

Habeeb Rahman

Customer Service Executive l Reliance Retail l IndiGo Airlines

Dubai

3+ years of work experience

Reliance Brands Limited
Mar 20251 yr 4 mosPresent

Bengaluru

Provided Best Sales and Customer Service Assisted customer by giving essential product details and information to increase the sales Given post sales assistant for the customers for retaining making them regular customer Supervised store activities in the absence of store manager.
Reliance Brands Limited
20251 yr2026

Professional Presence & Visitor Concierge: Skilled in acting as the primary brand ambassador, providing a warm and professional welcome to all guests while efficiently managing the check-in process and visitor flow. Effective Communication & Call Triage: Expert at handling multi-line phone systems and directing high-priority inquiries, ensuring every caller is connected to the right department with speed and courtesy. Administrative Flow & Data Accuracy: Proficient in executing essential back-office tasks—such as filing, data entry, and mail distribution—with high attention to detail to support overall office productivity. Integrated Calendar & Schedule Management: Experienced in coordinating appointments and boardroom bookings, ensuring that meetings are scheduled without conflict and visitors are accommodated promptly. Facility Aesthetics & Mail Logistics: Proactive in maintaining a clean, organized reception environment and managing the secure intake and distribution of packages, mail, and sensitive deliveries.
IndiGo (InterGlobe Aviation Ltd)
Apr 20232 yrs 9 mosDec 2025

provided the best customer and Safety service in the in inGo airlis
IndiGo (InterGlobe Aviation Ltd)
Apr 20232 yrs 9 mosDec 2025

IndiGo Airlines
20231 yr2024

Facilitated seamless passenger journeys by managing boarding and loading of 10 flights daily, maintaining 30 to 35 minutes of turnaround time. Ensured 100% compliance with Aviation Safety and Security protocols during passenger and baggage screening. Coordinated with ground handling, flight crews, and security teams to maintain On-Time Performance (OTP). Managed special service requests (SSR) for passengers with reduced mobility (PRM) and unaccompanied minors. Maintained accurate passenger manifests and flight documentation using proprietary airline systems.

Education

University of calicut

Bachelor of Business Administration - BBA, Human Resources Management and Services

University of calicut

20193 yrs2022
University of calicut

Bachelor's Degree

University of calicut

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Headline

Customer Service Executive l Reliance Retail l IndiGo Airlines

About

As a Customer Service Executive ( Fashion consultant) at Reliance Brands Limited, I focus on delivering exceptional sales and customer service by providing accurate product information, post-sales assistance, and fostering customer loyalty. My role also includes supervising store activities in the absence of the store manager, contributing to overall operational efficiency. With a Bachelor of Business Administration from the University of Calicut, I bring academic knowledge into my work to enhance customer engagement. My strengths in customer service and corporate social responsibility align with my commitment to supporting organizational success through meaningful interactions and operational excellence.

Location

Dubai

Work experience

Customer Service Representative at Reliance Brands Limited, Mar 2025 - Present · 1 yr 4 mos, Bengaluru, Provided Best Sales and Customer Service Assisted customer by giving essential product details and information to increase the sales Given post sales assistant for the customers for retaining making them regular customer Supervised store activities in the absence of store manager.

Sales Executive at Reliance Brands Limited, 2025 - 2026 · 1 yr, Professional Presence & Visitor Concierge: Skilled in acting as the primary brand ambassador, providing a warm and professional welcome to all guests while efficiently managing the check-in process and visitor flow. Effective Communication & Call Triage: Expert at handling multi-line phone systems and directing high-priority inquiries, ensuring every caller is connected to the right department with speed and courtesy. Administrative Flow & Data Accuracy: Proficient in executing essential back-office tasks—such as filing, data entry, and mail distribution—with high attention to detail to support overall office productivity. Integrated Calendar & Schedule Management: Experienced in coordinating appointments and boardroom bookings, ensuring that meetings are scheduled without conflict and visitors are accommodated promptly. Facility Aesthetics & Mail Logistics: Proactive in maintaining a clean, organized reception environment and managing the secure intake and distribution of packages, mail, and sensitive deliveries.

Airline Customer Service Agent at IndiGo (InterGlobe Aviation Ltd), Apr 2023 - Dec 2025 · 2 yrs 9 mos, provided the best customer and Safety service in the in inGo airlis

Security Officer at IndiGo (InterGlobe Aviation Ltd), Apr 2023 - Dec 2025 · 2 yrs 9 mos

Service Representative at IndiGo Airlines, 2023 - 2024 · 1 yr, Facilitated seamless passenger journeys by managing boarding and loading of 10 flights daily, maintaining 30 to 35 minutes of turnaround time. Ensured 100% compliance with Aviation Safety and Security protocols during passenger and baggage screening. Coordinated with ground handling, flight crews, and security teams to maintain On-Time Performance (OTP). Managed special service requests (SSR) for passengers with reduced mobility (PRM) and unaccompanied minors. Maintained accurate passenger manifests and flight documentation using proprietary airline systems.

Education

Bachelor of Business Administration - BBA, Human Resources Management and Services, University of calicut

Bachelor's Degree, University of calicut

Habeeb Rahman - Customer Service Representative in Dubai | Tal