H Ashrita
Enterprise Technical Support Engineer Citrix | Cloud Software Group | CVAD | DAAS | Virtualization
Hyderabad
2+ years of work experience
Apr 20251 yr 8 mosPresent
Delivered front line support for Citrix environments including XenApp, XenDesktop, and Citrix Cloud. Diagnosed and resolved issues related to VDI, application delivery, and networking. Assisted clients with installation, configuration, and optimization of Citrix solutions. Improved issue resolution time by contributing to knowledge base documentation. Communicated technical solutions clearly to non-technical users.
May 20241 yrApr 2025
Provided technical support for Citrix products as a third-party engineer. Recognized for performance and converted to full-time role within 11 months. Gained hands-on experience in enterprise IT environments and customer handling.
H’s AI Stack
Education
Bachelor of Technology - BTech, Information Technology
JNTUH College of Engineering Hyderabad
20194 yrs2023
Join H and 10k+ other professionals on
Tal is the app where bosses meet engineers & builders directly, without middlemen
Download Tal Boss