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Gyan Prakash Gupta

Bilingual (English & German) Release Train Engineer | Transition Manager | Technical Product Owner | Program Manager | DevOps Manager | TechnoFunctional Manager | “Application Infrastructure Manager” @ Mercedes Benz

Bengaluru

15+ years of work experience

Mercedes-Benz Research and Development India
Apr 20251 yr 7 mosPresent

Bengaluru

• Served as Release Train Engineer, facilitating the launch of Agile Release Trains (ART). • Coached teams in Scaled Agile Framework (SaFe) practices and rituals to enhance collaboration. • Developed a DPM Dashboard to track progress and streamline processes within the ART.
Mercedes-Benz AG
Apr 20232 yrsMar 2025

Germany

Cloud to DevOps to Architecture to Program mgt. to Project mgt. to project transition to Infrastructure migration to coordination to trust building to rapport to CI CD to Git to Jenkins to Monitoring (EFK) etc…in and around Software.
Mercedes-Benz AG
Apr 20232 yrsMar 2025

• With the aim of helping Mercedes-Benz and transform to a global IT organization, I am on a mission to digitize the enterprise IT projects and transition them to different parts of the world, where it helps the establishment to optimize costs and provide flexibility & capacity to work on required topics with right set of people • Performed diverse roles as required by the organization e.g. Application Owner, Transition/Cloud - Manager, Application Infrastructure manager and Technical/Operations Product Owner as well as Program Manager • Created an environment of trust, where people can bring value to Mercedes ecosystem. • Provided strategic direction and operational oversight to IT projects, ensuring successful delivery of results on time and within budget. • Coordinated efforts between IT teams distributed globally in order to meet deadlines without sacrificing quality. • Created an IT organizational structure that enabled effective collaboration across departments. • Tools: Jira, Confluence, Agile hive, SAP Fiori, Fieldglass, Service-Now, Dynatrace, Grafana, Harbor, Artifactory, Jenkins, Kubernetes, Linux, KDB, LeanIX, Archer, Planning IT, Cloudwatch, Datadog, SonarQube, Blackduck etc.
Mercedes-Benz Research and Development India
Apr 20212 yrs 5 mosAug 2023

Bangalore Urban, Karnataka, India

Mercedes-Benz Research and Development India
Oct 20164 yrs 8 mosMay 2021

Tata Consultancy Services
May 20133 yrs 6 mosOct 2016

Bengaluru Area, India

Coordinating with Technical Teams globally to expedite the progress of major Incidents and Requests. Specially supporting German users. Responsible for the major Outages and degradations of the services. Handling Escalations from end users.
Tata Consultancy Services
May 20133 yrs 6 mosOct 2016

• Ensured uninterrupted IT services • Solved Major incident (P1,P2), Problems, Changes etc. • IT outages & degradations coordination with IT Teams till the resolution. • Generated KPIs of aging incidents & requests, resolved/unresolved monthly and • User notification about the outages and degradations to keep them updated on the major resolution steps and expected resolution time. • Engagement with different AIM teams distributed globally. • Performed risk assessment prior to every major release cycle in order to determine potential risks associated with the project. • Coordinated with various teams such as developers, testers, system administrators. for smooth deployment of software releases. • Managed project execution to ensure adherence to budget, schedule, and scope. • Monitored and tracked project milestones and deliverables. • Actively monitored production environment after releasing a new version so that any issues can be addressed quickly. • Collaborated closely with product owners and senior stakeholders to prioritize feature requests according to business needs. • Analyzed existing software development process and identified areas for improvement to streamline the overall release process.
Capgemini
Jul 20111 yr 11 mosMay 2013

Kolkata Area, India

Review of the translation of technical documents from German to English or vise versa. Review and translate Test cases in German for R+V Insurance Company. Review of translated documents done by Vendors.

Gyan’s AI Stack

claude
claude
gemini
gemini
grok
grok
notion
notion
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

Bundelkhand University

M.com, Commerce

Bundelkhand University

20052 yrs2007
Bundelkhand University

Master's Degree, Business/Commerce, General

Bundelkhand University

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Headline

Bilingual (English & German) Release Train Engineer | Transition Manager | Technical Product Owner | Program Manager | DevOps Manager | TechnoFunctional Manager | “Application Infrastructure Manager” @ Mercedes Benz

About

Experienced "Application Infrastructure Manager" with a demonstrated history of working in the automotive, insurance industry. Skilled in Service Delivery, Service Operations, Service Transition and handling German Customers. Strong information technology professional with great German language proficiency.

Location

Bengaluru

AI stack

claude

gemini

grok

notion

ChatGPT

Microsoft Copilot

Work experience

Program Manager | Release Train Engineer at Mercedes-Benz Research and Development India, Apr 2025 - Present · 1 yr 7 mos, Bengaluru, • Served as Release Train Engineer, facilitating the launch of Agile Release Trains (ART). • Coached teams in Scaled Agile Framework (SaFe) practices and rituals to enhance collaboration. • Developed a DPM Dashboard to track progress and streamline processes within the ART.

Technical Product Owner | Senior Project Manager at Mercedes-Benz AG, Apr 2023 - Mar 2025 · 2 yrs, Germany, Cloud to DevOps to Architecture to Program mgt. to Project mgt. to project transition to Infrastructure migration to coordination to trust building to rapport to CI CD to Git to Jenkins to Monitoring (EFK) etc…in and around Software.

Senior Information Technology Manager at Mercedes-Benz AG, Apr 2023 - Mar 2025 · 2 yrs, • With the aim of helping Mercedes-Benz and transform to a global IT organization, I am on a mission to digitize the enterprise IT projects and transition them to different parts of the world, where it helps the establishment to optimize costs and provide flexibility & capacity to work on required topics with right set of people • Performed diverse roles as required by the organization e.g. Application Owner, Transition/Cloud - Manager, Application Infrastructure manager and Technical/Operations Product Owner as well as Program Manager • Created an environment of trust, where people can bring value to Mercedes ecosystem. • Provided strategic direction and operational oversight to IT projects, ensuring successful delivery of results on time and within budget. • Coordinated efforts between IT teams distributed globally in order to meet deadlines without sacrificing quality. • Created an IT organizational structure that enabled effective collaboration across departments. • Tools: Jira, Confluence, Agile hive, SAP Fiori, Fieldglass, Service-Now, Dynatrace, Grafana, Harbor, Artifactory, Jenkins, Kubernetes, Linux, KDB, LeanIX, Archer, Planning IT, Cloudwatch, Datadog, SonarQube, Blackduck etc.

Program Manager at Mercedes-Benz Research and Development India, Apr 2021 - Aug 2023 · 2 yrs 5 mos, Bangalore Urban, Karnataka, India

Application Infrastructure Manager at Mercedes-Benz Research and Development India, Oct 2016 - May 2021 · 4 yrs 8 mos

Incident Manager at Tata Consultancy Services, May 2013 - Oct 2016 · 3 yrs 6 mos, Bengaluru Area, India, Coordinating with Technical Teams globally to expedite the progress of major Incidents and Requests. Specially supporting German users. Responsible for the major Outages and degradations of the services. Handling Escalations from end users.

Change And Release Manager at Tata Consultancy Services, May 2013 - Oct 2016 · 3 yrs 6 mos, • Ensured uninterrupted IT services • Solved Major incident (P1,P2), Problems, Changes etc. • IT outages & degradations coordination with IT Teams till the resolution. • Generated KPIs of aging incidents & requests, resolved/unresolved monthly and • User notification about the outages and degradations to keep them updated on the major resolution steps and expected resolution time. • Engagement with different AIM teams distributed globally. • Performed risk assessment prior to every major release cycle in order to determine potential risks associated with the project. • Coordinated with various teams such as developers, testers, system administrators. for smooth deployment of software releases. • Managed project execution to ensure adherence to budget, schedule, and scope. • Monitored and tracked project milestones and deliverables. • Actively monitored production environment after releasing a new version so that any issues can be addressed quickly. • Collaborated closely with product owners and senior stakeholders to prioritize feature requests according to business needs. • Analyzed existing software development process and identified areas for improvement to streamline the overall release process.

Technical Lead German at Capgemini, Jul 2011 - May 2013 · 1 yr 11 mos, Kolkata Area, India, Review of the translation of technical documents from German to English or vise versa. Review and translate Test cases in German for R+V Insurance Company. Review of translated documents done by Vendors.

Education

M.com, Commerce, Bundelkhand University

Master's Degree, Business/Commerce, General, Bundelkhand University