Headline

Sales Associate – Delhi Duty Free | International Retail | Foreign Currency & Customer Experience

About

I am a dedicated and adaptable professional currently working as a Sales Associate at GMR Delhi Duty Free, IGI Airport Terminal 3, where I interact daily with international passengers from diverse backgrounds. My role involves delivering premium customer experiences, handling foreign currency transactions, and working with luxury product categories including perfumes, cosmetics, liquor, and tobacco. This experience has strengthened my communication skills, professionalism, and ability to perform effectively in fast-paced, high-responsibility environments. Alongside my professional role, I am pursuing a Bachelor of Computer Applications (BCA) at Chandigarh University, driven by a strong interest in technology and software development. I have built academic projects using HTML, CSS, PHP, and MySQL, which has helped me develop problem-solving abilities and a solid technical foundation. I am passionate about continuous learning, self-improvement, and building a meaningful career. My combined exposure to international customer service and technical education has helped me develop both strong interpersonal skills and analytical thinking. I am open to opportunities that allow me to grow professionally, contribute meaningfully, and expand my expertise in both technology and professional environments.

Location

Pathankot

Work experience

Associate – Delhi Duty Free at Delhi Duty Free, Dec 2025 - Apr 2026 · 5 mos, New Delhi, Delhi, India, • Deliver premium customer service to international passengers in a high-traffic airport duty free environment • Assist customers with product selection across luxury categories including perfumes, cosmetics, liquor, and tobacco • Handle billing and transactions involving multiple foreign currencies accurately and efficiently • Maintain strong product knowledge to support sales, upselling, and customer engagement • Ensure professional presentation of store displays and maintain brand standards • Build positive customer relationships by providing personalized service and resolving queries effectively • Work efficiently in a fast-paced, multicultural environment while maintaining professionalism

Education

Bachelor of Computer Applications - BCA, Computer Programming, Specific Applications, CHANDIGARH UNIVERSITY

PCM, Jawahar Navodaya Vidyalaya - JNV