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Guru Ganapathi

Certified in @AGZIT - TF | Fraud Investigator | Card frauds | AML, KYC & Transaction Monitoring | ATO Ex Bank of America | Ex Quatrro Global Services (Client JP Morgan Chase) | Ex Concentrix (Client Revolut)

Greater Hyderabad Area

4+ years of work experience

Solaris SE
Sep 20251 yr 3 mosPresent

Remote

20251 yr 11 mosPresent

• Investigate suspicious card and merchant activity end to end, using Snowflake and SQL to analyse large transactional datasets for patterns of fraud, collusion or compromised credentials. • Triage and investigate Zendesk alerts escalated by the Anti-Fraud Compliance (AFC) team, meeting SLAs and recording accurate case dispositions. • Run monthly fraud and dispute analysis across merchants and geographies; identify statistical anomalies and present findings to senior stakeholders and risk committees. • Design and implement fraud detection rules for Visa and Mastercard networks targeting specific MCC codes and merchant segments, reducing false positives while improving fraud catch rates. • Own token fraud prevention (monitoring, investigation and rule deployment) across Google Pay, Apple Pay and merchant token schemes using Mastercard MDES and VISA Token Lifecycle Manager. • Manage FICO Falcon alert queues and risk engine configuration, tuning model thresholds as fraud typologies evolve. • Chair and participate in monthly governance meetings with Visa and Mastercard to review rule performance and emerging typologies. • Build AI-assisted SQL queries to automate recurring fraud reports and ad-hoc investigations, reducing manual analysis time.
iEnergizer
May 20241 yr 1 moMay 2025

Noida, Uttar Pradesh, India

Fraud investigations into suspicious activities and transaction patterns to detect and prevent potential fraud. ACH and ATM alert reviews for irregularities and high-risk transactions. Analysis of electronic banking logs to identify unusual activity. Identity verification using tools such as ONFIDO and Persona to validate customer identities. Use of LexisNexis for transaction pattern analysis, customer data review, and deeper risk assessments. Review of customer profiles to ensure compliance with internal policies and support risk mitigation strategies.
TheLiveShow
Jul 20221 yr 11 mosMay 2024

Noida, Uttar Pradesh, India

Worked at an artist management startup where most client enquiries came through our online platform. I handled these incoming leads, pitched our services, closed deals, and built strong relationships with artists, event organizers, and partners. I also guided a small team to improve sales strategy and worked closely with marketing to boost visibility and drive business growth.
Concentrix
Feb 20225 mosJun 2022

Bengaluru, Karnataka, India

I worked in AML, fraud, and compliance, where my core competencies included analytical skills, fraud prevention and detection, and risk assessment. I reviewed SARs filed by the team to ensure they met internal policies, regulatory expectations, and legal requirements. I evaluated the quality and effectiveness of the investigative work, monitored tickets to ensure they were handled within SLA, and conducted QA calibration sessions, compliance checks, and client calls to improve quality and consistency. Additionally, I prepared quality reports and presentations to support process improvements. Earlier, as a Senior Fincrime Analyst at Concentrix, I conducted detailed AML checks on accounts under investigation, identified and analyzed alerts and suspicious activities, reviewed transactions, sanctions, PEPs, and adverse media hits, and assessed the source of funds and customer transaction patterns to detect potential risks.
TheLiveShow
20222 yrs2024

• Led B2B sales operations: client acquisition, solution pitching, contract negotiation and revenue closing. • Built and managed the sales team from scratch, including recruitment, objection-handling training and pipeline management processes. • Managed strategic partnerships and collaboration contracts with artists and vendors.

Guru’s AI Stack

claude
claude
gemini
gemini

Education

Delhi University

Bachelor of Commerce, Accounting and Business/Management

Delhi University

20132013

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Headline

Certified in @AGZIT - TF | Fraud Investigator | Card frauds | AML, KYC & Transaction Monitoring | ATO Ex Bank of America | Ex Quatrro Global Services (Client JP Morgan Chase) | Ex Concentrix (Client Revolut)

About

I have 6+ years of experience in financial crime investigations, fraud prevention, and risk management, working with global clients such as Revolut, JPMorgan Chase, and Bank of America. My expertise includes transaction monitoring, identity verification, and complex case reviews covering account takeovers, identity theft, and mule accounts. I’ve leveraged tools like LexisNexis, ONFIDO, and Persona to investigate and prevent fraud, and have also led small teams to deliver results. In addition, I gained client-facing and management experience while briefly heading sales at a startup, which strengthened my communication and problem-solving skills.

Location

Greater Hyderabad Area

AI stack

claude

gemini

Work experience

Card fraud Analyst at Solaris SE, Sep 2025 - Present · 1 yr 3 mos, Remote

Fraud Analyst at Solaris Bank, 2025 - Present · 1 yr 11 mos, • Investigate suspicious card and merchant activity end to end, using Snowflake and SQL to analyse large transactional datasets for patterns of fraud, collusion or compromised credentials. • Triage and investigate Zendesk alerts escalated by the Anti-Fraud Compliance (AFC) team, meeting SLAs and recording accurate case dispositions. • Run monthly fraud and dispute analysis across merchants and geographies; identify statistical anomalies and present findings to senior stakeholders and risk committees. • Design and implement fraud detection rules for Visa and Mastercard networks targeting specific MCC codes and merchant segments, reducing false positives while improving fraud catch rates. • Own token fraud prevention (monitoring, investigation and rule deployment) across Google Pay, Apple Pay and merchant token schemes using Mastercard MDES and VISA Token Lifecycle Manager. • Manage FICO Falcon alert queues and risk engine configuration, tuning model thresholds as fraud typologies evolve. • Chair and participate in monthly governance meetings with Visa and Mastercard to review rule performance and emerging typologies. • Build AI-assisted SQL queries to automate recurring fraud reports and ad-hoc investigations, reducing manual analysis time.

Senior Executive Customer Service (Senior Fraud Analyst) at iEnergizer, May 2024 - May 2025 · 1 yr 1 mo, Noida, Uttar Pradesh, India, Fraud investigations into suspicious activities and transaction patterns to detect and prevent potential fraud. ACH and ATM alert reviews for irregularities and high-risk transactions. Analysis of electronic banking logs to identify unusual activity. Identity verification using tools such as ONFIDO and Persona to validate customer identities. Use of LexisNexis for transaction pattern analysis, customer data review, and deeper risk assessments. Review of customer profiles to ensure compliance with internal policies and support risk mitigation strategies.

Sales Lead at TheLiveShow, Jul 2022 - May 2024 · 1 yr 11 mos, Noida, Uttar Pradesh, India, Worked at an artist management startup where most client enquiries came through our online platform. I handled these incoming leads, pitched our services, closed deals, and built strong relationships with artists, event organizers, and partners. I also guided a small team to improve sales strategy and worked closely with marketing to boost visibility and drive business growth.

Sr. Representative, Operations. (Senior FInCrime Analyst at Concentrix, Feb 2022 - Jun 2022 · 5 mos, Bengaluru, Karnataka, India, I worked in AML, fraud, and compliance, where my core competencies included analytical skills, fraud prevention and detection, and risk assessment. I reviewed SARs filed by the team to ensure they met internal policies, regulatory expectations, and legal requirements. I evaluated the quality and effectiveness of the investigative work, monitored tickets to ensure they were handled within SLA, and conducted QA calibration sessions, compliance checks, and client calls to improve quality and consistency. Additionally, I prepared quality reports and presentations to support process improvements. Earlier, as a Senior Fincrime Analyst at Concentrix, I conducted detailed AML checks on accounts under investigation, identified and analyzed alerts and suspicious activities, reviewed transactions, sanctions, PEPs, and adverse media hits, and assessed the source of funds and customer transaction patterns to detect potential risks.

Head of Sales at TheLiveShow, 2022 - 2024 · 2 yrs, • Led B2B sales operations: client acquisition, solution pitching, contract negotiation and revenue closing. • Built and managed the sales team from scratch, including recruitment, objection-handling training and pipeline management processes. • Managed strategic partnerships and collaboration contracts with artists and vendors.

Education

Bachelor of Commerce, Accounting and Business/Management, Delhi University