Senior Designer @IKS Health | 6+ Years in B2B SaaS & B2C Products | Enterprise Healthcare | Design Systems | AI-Driven Product Design

India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

India

India







Bachelor's Degree
Jain (Deemed-to-be University)
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Download Tal BossSenior Designer @IKS Health | 6+ Years in B2B SaaS & B2C Products | Enterprise Healthcare | Design Systems | AI-Driven Product Design
Senior Product Designer with 6+ years designing B2B and B2C SaaS products, with deep expertise in enterprise healthcare platforms. I find clarity before I design, using product thinking and user research to map complex, ambiguous workflows into clear problems before proposing solutions, weighing business outcomes as heavily as user needs. I build foundational systems first, including a scalable design system that accelerated product delivery 4x across 9 products, driving operational efficiency and stronger user adoption long after I've moved on. I also mentor junior designers and partner with product leadership to shape roadmap priorities through research-backed recommendations.
Bengaluru
claude
lovable
openai
ChatGPT
Figma Make
Framer AI
Senior Designer at IKS Health, Jan 2024 - Present · 2 yrs 10 mos, India, • MyCareHub - Increased patient collections by 4.7% and payments per visit by 9.4%, and reduced onboarding dropoffs by 8.7%, by designing MyCareHub from the ground up, replacing a disconnected paper/software-based intake process with a unified platform for onboarding, payments, appointment scheduling, and patient profile management. • Engage 360 - Improved operational efficiency by 67% by designing Engage360 from scratch, giving healthcare teams a unified system for patient management, reporting, and analytics where no such system existed before. • Polaris - Identified the 7-day executive reporting delay through stakeholder research, then proposed and designed Polaris, giving healthcare leadership real-time operational insights for faster decision-making. • DORA Design System - Accelerated product delivery by 4x and improved design consistency by co building DORA, a scalable design system with reusable components, patterns, and foundations adopted across 9 healthcare products. • Mentorship - Mentored 2 junior designers on design systems and healthcare workflow patterns and led design critique sessions to raise team-wide quality standards. • Partnered with product managers, engineers, clinicians, and client stakeholders to simplify complex US Healthcare workflows across Revenue Cycle Management (RCM), insurance, clinical documentation, medical coding, and administrative workflows through product thinking and user research.
Product Designer at DIGITAL HARBOR, Inc., May 2023 - Oct 2023 · 6 mos, Bengaluru, Karnataka, India, • Designed core workflows and introduced new features for a gamified project management platform, improving team collaboration, task visibility, and overall product usability. • Led the end-to-end UX of in-app video meetings and team chat, overseeing user research, persona development, high-fidelity UI design, and developer handoff, and accelerating project delivery by 6 weeks.
UX/UI designer at Geekonomy Technology Private Limited, Nov 2022 - May 2023 · 7 mos, Bengaluru, Karnataka, India, • Led UX research, information architecture, and product strategy for a workforce management platform called Handyman, partnering directly with startup founders to define product direction. • Designed and launched Edulamp, an e-learning platform through stakeholder collaboration, iterative design, and user feedback. • Designed and launched websites and branding solutions for enterprise and startup clients, including Hindustan Power, while collaborating closely with founders and cross-functional teams.
Graphic Designer at Jain Heritage School Whitefield, Dec 2021 - Oct 2022 · 11 mos, India, • Led branding and visual design for the launch of Jain Heritage School across digital, web, print, and campus experiences, including website, marketing campaigns, posters, signage, and communication materials. • Contributed to the school's successful launch by helping achieve 800 enrollments against a target of 350 through impactful branding and marketing initiatives.
Graphic and UI/UX designer intern at Srk's Veda Solutions LLP, Nov 2020 - May 2021 · 7 mos, India, • Designed marketing collateral and UX-focused websites while learning user-centered design principles and collaborating with senior designers.
Bachelor's Degree, Jain (Deemed-to-be University)
dheerajchinni.framer.website: https://dheerajchinni.framer.website/