Headline

Grievance @ Air India Limited | Complaint Management, Passenger Services

About

As a Senior Associate at Air India Limited since June 2023, I contribute to delivering seamless passenger services and managing customer complaints. My role focuses on addressing business requirements while enhancing client satisfaction and operational efficiency. With over three years of experience in client-facing roles across Air India Limited, Wipro Technologies, and other organizations, I am skilled in complaint management, passenger services, and business requirements. I am dedicated to fostering positive customer experiences and supporting operational excellence in aviation and service-oriented environments.

Location

Indore

Work experience

Grievance at Air India Limited

Senior Associate at Air India Limited, Jun 2023 - Present · 3 yrs

Administrator at WIPRO TECHNOLOGIES, Oct 2021 - May 2023 · 1 yr 8 mos

Human Resources Executive at Skylark Services, Dec 2020 - Sep 2021 · 10 mos

Head Counselor at IBT Institute Pvt. Ltd, May 2019 - Oct 2020 · 1 yr 6 mos

Education

Bachelor of Commerce, Davv

Master's Degree, Accounting and Business/Management, pune