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Gungun Shankhwar

Sales & BD Professional | International voice Process | SME

Kanpur Nagar

3+ years of work experience

Clatterchatter Edtech Private Limited
Jul 202511 mosPresent

Kanpur, Uttar Pradesh, India

* High-Efficiency Student Loan Consultation: Successfully manage cold calling campaigns to US clients, providing comprehensive consultation on student loan repayment and forgiveness programs, guiding clients from initial query to final file submission. * Process Optimization: Leveraging 2+ years of prior experience to enhance cold-calling scripts and qualification processes, resulting in a significantly more effective and efficient sales cycle, reduced average call time by 15% and increase in conversion rate by 80%. * Applying advanced knowledge of the BANT Framework and sales technology (HubSpot, Sales Navigator) to qualify leads with greater precision, ensuring a higher quality pipeline. * Actively contributing to sales strategy by analyzing call data and conversion metrics to continuously improve outreach effectiveness.
NIS BPO SERVICES PVT LTD
Aug 20231 yr 5 mosDec 2024

* Specialized Client Consultation: Managed a high volume of cold calls from US-based clients, providing expert guidance on their student loan queries, repayment plans, and forgiveness options (zero to final file submission). * Demonstrated Career Growth: Promoted from Sales Representative to Senior Sales Associate in August 2023 (after 1 year 3 months), reflecting top-tier performance and leadership. * Supporting the sales and marketing team with AI-based prospecting, database management, and cold outreach. * Assisting in setting up and optimizing cold email campaigns and follow-up sequences to convert leads into opportunities. achieving a 70% conversion rate. * Gaining hands-on experience using tools like LinkedIn Sales Navigator, Outplay, and HubSpot for outbound prospecting. * Engaging in client research, helping qualify leads based on BANT (Budget, Authority, Need, Timeline) framework.
NIS BPO SERVICES PVT LTD
May 20222 yrs 8 mosDec 2024

Supporting the sales and marketing team with AI-based prospecting, database management, and cold outreach. Assisting in setting up and optimizing cold email campaigns and follow-up sequences to convert leads into opportunities. Gaining hands-on experience using tools like LinkedIn Sales Navigator, Outplay, and HubSpot for outbound prospecting. Engaging in client research, helping qualify leads based on BANT (Budget, Authority, Need, Timeline) framework. Participating in reporting and analytics reviews to assess campaign effectiveness and suggest improvements. Shadowing senior team members to understand consultative selling techniques and strategic client engagement.

Education

Dayanand Academy of Management Studies, Kanpur

BBA, Business Administration and Management, General

Dayanand Academy of Management Studies, Kanpur

20213 yrs2024

Intermediate (with COMMERCE)

Laughing Budha Academy

20212021

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Headline

Sales & BD Professional | International voice Process | SME

About

Driven Sales & Business Development Professional with over 2 years and 8 months of experience as a Senior Sales Executive in International Voice Process environments. I am passionate about leveraging modern sales technology and strategic prospecting to convert leads into valuable opportunities. My core expertise lies in the full sales cycle, from generating initial interest through cold outreach and AI-based prospecting , to rigorous lead qualification using the BANT (Budget, Authority, Need, Timeline) framework. I have practical, hands-on experience setting up and optimizing follow-up sequences and cold email campaigns. I am proficient in key industry tools that drive efficiency and growth, including LinkedIn Sales Navigator, Outplay, and HubSpot. Furthermore, I contribute to strategic planning by participating in reporting and analytics reviews to assess campaign effectiveness. A graduate of the BBA program in Business Administration , I am committed to continuous learning in consultative selling techniques and strategic client engagement. I am actively seeking a growth-focused role where I can apply my technological proficiency, analytical skills, and demonstrated ability to drive pipeline generation and revenue growth

Location

Kanpur Nagar

Work experience

Sales & SME ( Subject Matter Expert ) at Clatterchatter Edtech Private Limited, Jul 2025 - Present · 11 mos, Kanpur, Uttar Pradesh, India, * High-Efficiency Student Loan Consultation: Successfully manage cold calling campaigns to US clients, providing comprehensive consultation on student loan repayment and forgiveness programs, guiding clients from initial query to final file submission. * Process Optimization: Leveraging 2+ years of prior experience to enhance cold-calling scripts and qualification processes, resulting in a significantly more effective and efficient sales cycle, reduced average call time by 15% and increase in conversion rate by 80%. * Applying advanced knowledge of the BANT Framework and sales technology (HubSpot, Sales Navigator) to qualify leads with greater precision, ensuring a higher quality pipeline. * Actively contributing to sales strategy by analyzing call data and conversion metrics to continuously improve outreach effectiveness.

Senior Sales Associate at NIS BPO SERVICES PVT LTD, Aug 2023 - Dec 2024 · 1 yr 5 mos, * Specialized Client Consultation: Managed a high volume of cold calls from US-based clients, providing expert guidance on their student loan queries, repayment plans, and forgiveness options (zero to final file submission). * Demonstrated Career Growth: Promoted from Sales Representative to Senior Sales Associate in August 2023 (after 1 year 3 months), reflecting top-tier performance and leadership. * Supporting the sales and marketing team with AI-based prospecting, database management, and cold outreach. * Assisting in setting up and optimizing cold email campaigns and follow-up sequences to convert leads into opportunities. achieving a 70% conversion rate. * Gaining hands-on experience using tools like LinkedIn Sales Navigator, Outplay, and HubSpot for outbound prospecting. * Engaging in client research, helping qualify leads based on BANT (Budget, Authority, Need, Timeline) framework.

Sales Representative at NIS BPO SERVICES PVT LTD, May 2022 - Dec 2024 · 2 yrs 8 mos, Supporting the sales and marketing team with AI-based prospecting, database management, and cold outreach. Assisting in setting up and optimizing cold email campaigns and follow-up sequences to convert leads into opportunities. Gaining hands-on experience using tools like LinkedIn Sales Navigator, Outplay, and HubSpot for outbound prospecting. Engaging in client research, helping qualify leads based on BANT (Budget, Authority, Need, Timeline) framework. Participating in reporting and analytics reviews to assess campaign effectiveness and suggest improvements. Shadowing senior team members to understand consultative selling techniques and strategic client engagement.

Education

BBA, Business Administration and Management, General, Dayanand Academy of Management Studies, Kanpur

Intermediate (with COMMERCE), Laughing Budha Academy

Gungun Shankhwar - Sales & SME ( Subject Matter Expert ) in Kanpur Nagar | Tal