Information Technology
Bengaluru, Karnataka, India

Bengaluru, Karnataka, India





Bachelor of Technology, Electrical, Electronics and Communications Engineering
AMRITA SAI INSTITUTE OF SCIENCE & TECHNOLOGY

12th, MPC
narayana junior college
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Information Technology Executive at Muhavra Enterprise Pvt Ltd, May 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India, Diagnosed and resolved LAN/WAN connectivity issues, ensuring stable and reliable network performance. Developed and maintained comprehensive IT documentation, standardizing processes and improving onboarding and troubleshooting efficiency across the team. Oversaw the configuration, monitoring, and optimization of servers, firewalls, and critical network devices, enhancing infrastructure security and reliability. Led root cause analysis and resolution of complex hardware, software, and network incidents, reducing downtime and enhancing end-user satisfaction. Directed regular system performance evaluations and preventive maintenance initiatives to proactively mitigate risks and maintain operational continuity.
It executive at Cogent E Services, Oct 2023 - May 2025 · 1 yr 8 mos, Bengaluru, Karnataka, India, Installed, configured and maintained computer hardware, software and peripherals,Provided technical assistance to users in person, via phone or email,Diagnosed and resolved hardware and software issues efficiently.Configured user accounts, permissions and passwords according to company policies. Managed backup operations using Symantec Backup Exec or other similar tools.Tested, maintained, and troubleshot network devices such as routers, switches, and firewalls.Created user accounts on the domain ID for new employees Implemented best practices in accordance with industry standards for networking technologies including TCP, IP protocol suite and LAN, WAN topologies.Performed system backups, verified data integrity, and restored systems when necessary. Creating VLAN in switch and IP route and max address
Bachelor of Technology, Electrical, Electronics and Communications Engineering, AMRITA SAI INSTITUTE OF SCIENCE & TECHNOLOGY
12th, MPC, narayana junior college