Headline

Project Coordinator | PMO & Operations Support | PRINCE2 Agile Certified | Experienced Across UK & India | Open to Onsite & Remote Roles

About

I am a project coordination and operations professional with 7 years of experience driving delivery across education, retail, construction, and consulting projects in India and the UK. I bring expertise in governance reporting, scheduling, stakeholder engagement, and compliance, with a track record of streamlining workflows and reducing operational delays by up to 10%. Certified in PRINCE2 Agile and the Google Project Management Professional Certificate, I have supported structured project environments in both corporate and client-facing settings. Highlights include coordinating cross-functional teams of up to 15 members, designing Excel-based trackers that improved reporting accuracy and task visibility, and introducing process improvements that reduced discrepancies in daily operations and enhanced compliance adherence. I am recognised for combining analytical problem-solving with stakeholder management to enable smoother project execution. I am open to opportunities as a Junior Project Manager, Project Coordinator, or PMO Analyst, with flexibility for both onsite and remote roles, where I can contribute to effective project delivery and continue strengthening my expertise in structured delivery environments.

Location

India

AI stack

ChatGPT

Gamma

Work experience

Associate Manager at Digit Insurance, Mar 2026 - Present · 8 mos, Bangalore, Supported User Acceptance Testing (UAT) of Business Requirement Documents (BRDs) for motor claims systems, ensuring alignment between business and development teams. Analysed business process workflows across Motor Third Party claims (ODTP, Theft, Health) to identify gaps and improvement opportunities. Collaborated with senior leadership to support workflow automation initiatives across departments. Validated system changes against business requirements (BRDs) and coordinated stakeholder feedback for production releases. Gained exposure to end-to-end claims lifecycle and system operations within a regulated environment.

Team Leader at MOSS, Jul 2024 - Feb 2025 · 8 mos, United Kingdom, Coordinated warehouse and store teams to streamline stock transfers, reducing delays by 10% and improving product availability. Optimised receipt and display processes, minimising misplaced items and increasing efficiency during high-traffic periods. Maintained accurate handover records and accountability across shift transitions, ensuring smooth operations and clear communication between teams. Strengthened capabilities in workflow optimisation, resource allocation, and cross-team coordination within a fast-paced retail environment.

Team Leader at Card Factory, May 2024 - Jan 2025 · 9 mos, United Kingdom, Led a 15-member cross-functional team, allocating tasks and maintaining workflow continuity to meet daily operational targets. Designed structured rosters and cash-handling processes, cutting discrepancies by 15% and improving reporting accuracy. Conducted regular safety audits and compliance checks, ensuring adherence to workplace standards and reducing operational risks. Oversaw backend inventory management and replenishment tracking through Excel, improving forecasting and reducing stockouts. Developed transferable expertise in team leadership, scheduling, process improvement, and compliance monitoring aligned with structured project environments.

Admin Assistant at Cheltenham Ladies'​ College, Sep 2023 - Mar 2024 · 7 mos, United Kingdom, Supported the planning and delivery of events and activities across 5+ departments, coordinating logistics, safety checks, and compliance requirements to ensure smooth execution. Created structured Excel trackers and noticeboard updates to improve task organisation and communication, helping teams stay aligned on priorities. Assisted senior staff by preparing governance documentation, schedules, and compliance records, contributing to accurate reporting and audit readiness. Strengthened PMO-style support skills in documentation, stakeholder coordination, and cross-team collaboration within a structured academic environment.

Hire Controller at Wernick Group Limited, Apr 2023 - Jul 2023 · 4 mos, United Kingdom

Education

Master's degree, International Business, University of Exeter

MBA, HR, IMT CDL Ghaziabad