---
title: "Greeshma Kallem - Front Desk Receptionist in India | Tal"
description: "Meet Greeshma Kallem, Business Analyst | Consulting & Operations | Ex-DXC | MSc International Business | Data-Driven Problem Solver based in India."
image: "https://tal.club/meet/greeshma-kallem/share-image"
---

# Greeshma Kallem on Tal

## Headline

Business Analyst \| Consulting & Operations \| Ex\-DXC \| MSc International Business \| Data\-Driven Problem Solver

## About

Business Analyst and technology professional with experience in software engineering, backend systems, and international business operations\. Previously worked at DXC Technology supporting insurance\-domain applications for Zurich Insurance, where I contributed to microservices development, SQL optimization, and real\-time data workflows using Spring Boot and Apache Kafka\. After completing my MSc in International Business from the University of Hertfordshire, UK, I developed a strong interest in business analysis, operations strategy, and data\-driven decision\-making\. My international exposure and experience across customer\-facing and operational environments strengthened my communication, adaptability, and stakeholder management skills\. I am currently seeking Business Analyst, Consulting Analyst, Product Operations, or Strategy\-related opportunities where I can combine technical understanding with business problem\-solving to drive operational and digital transformation initiatives\. Let’s connect if you’re looking for a proactive, analytical, and globally\-minded team member ready to make a difference from day one\.

## Location

India

## Work experience

Front Desk Receptionist at Shez Recruitment Ltd, Oct 2024 \- Aug 2025 · 11 mos, London Area, United Kingdom

Front Desk Receptionist at Shez Recruitment Ltd, Oct 2023 \- Sep 2024 · 1 yr, On\-site, Worked across high\-volume hospitality environments in London, supporting customer operations and front\-desk coordination for international guests\. • Managed guest check\-ins, reservations, and issue resolution while maintaining high customer satisfaction standards\. • Coordinated with multiple teams including housekeeping and operations to ensure smooth service delivery\. • Handled administrative tasks, payment processing, and booking management in fast\-paced environments\. • Strengthened communication, multitasking, and stakeholder coordination skills through direct customer interaction\.

Travel Operations Assistant at ARC Support LTD, Apr 2023 \- Sep 2023 · 6 mos, Luton, England, United Kingdom, •Supported operational processes and passenger assistance activities at London Luton Airport in a fast\-paced environment\. • Assisted passengers during screening and boarding coordination processes\. • Maintained compliance with airport operational and safety procedures\. • Supported smooth passenger flow and contributed to efficient day\-to\-day airport operations\. • Developed strong coordination and communication skills while working under time\-sensitive conditions\.

Supply Chain Operator at Amazon, Nov 2022 \- Jan 2023 · 3 mos, United Kingdom, Supported warehouse and fulfillment operations within a high\-volume supply chain environment\. • Assisted with inventory handling, order processing, packing, sorting, and shipment coordination\. • Maintained operational accuracy and productivity standards in fast\-paced workflows\. • Contributed to timely fulfillment and logistics efficiency\.

Associate Professional software engineer at DXC Technology, Aug 2021 \- Aug 2022 · 1 yr 1 mo, Hyderabad, Telangana, India, • Project: IPS\(Internation Program System\), Client: Zurich Insurance Company • Designed and Implemented Spring Boot micro services to modularize policy management, claims processing, and customer information workflows, improving scalability and maintainability for Zurich clients • Utilized Apache Kafka for event\-driven architecture, enabling real\-time data synchronization across multiple modules and ensuring up\-to\-date policy and claims information is accessible across the platform • Incorporating validation logic and error handling to ensure data integrity during user input • Optimized SQL and MongoDB schemas to enhance data retrieval efficiency, supporting quick access to client policies and claims history, which reduced database query time by 30% • Integrated AWS services for reliable and scalable infrastructure, enabling secure data storage and fast access to large volumes of insurance records • Participated in continuous learning initiatives to stay abreast of emerging technologies and methodologies in software engineering\.

Summer Intern at Swecha Telangana, Jun 2019 \- Jul 2019 · 2 mos, Hyderabad, Telangana, India

## Education

Master of Science \- MS, International Business/Trade/Commerce, University of Hertfordshire

Bachelor of Technology, Electrical, Electronics and Communications Engineering, sridevi women's engineering college

[View the original profile](https://tal.club/meet/greeshma-kallem)

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