Headline

Business Analyst | Consulting & Operations | Ex-DXC | MSc International Business | Data-Driven Problem Solver

About

Business Analyst and technology professional with experience in software engineering, backend systems, and international business operations. Previously worked at DXC Technology supporting insurance-domain applications for Zurich Insurance, where I contributed to microservices development, SQL optimization, and real-time data workflows using Spring Boot and Apache Kafka. After completing my MSc in International Business from the University of Hertfordshire, UK, I developed a strong interest in business analysis, operations strategy, and data-driven decision-making. My international exposure and experience across customer-facing and operational environments strengthened my communication, adaptability, and stakeholder management skills. I am currently seeking Business Analyst, Consulting Analyst, Product Operations, or Strategy-related opportunities where I can combine technical understanding with business problem-solving to drive operational and digital transformation initiatives. Let’s connect if you’re looking for a proactive, analytical, and globally-minded team member ready to make a difference from day one.

Location

India

Work experience

Front Desk Receptionist at Shez Recruitment Ltd, Oct 2024 - Aug 2025 · 11 mos, London Area, United Kingdom

Front Desk Receptionist at Shez Recruitment Ltd, Oct 2023 - Sep 2024 · 1 yr, On-site, Worked across high-volume hospitality environments in London, supporting customer operations and front-desk coordination for international guests. • Managed guest check-ins, reservations, and issue resolution while maintaining high customer satisfaction standards. • Coordinated with multiple teams including housekeeping and operations to ensure smooth service delivery. • Handled administrative tasks, payment processing, and booking management in fast-paced environments. • Strengthened communication, multitasking, and stakeholder coordination skills through direct customer interaction.

Travel Operations Assistant at ARC Support LTD, Apr 2023 - Sep 2023 · 6 mos, Luton, England, United Kingdom, •Supported operational processes and passenger assistance activities at London Luton Airport in a fast-paced environment. • Assisted passengers during screening and boarding coordination processes. • Maintained compliance with airport operational and safety procedures. • Supported smooth passenger flow and contributed to efficient day-to-day airport operations. • Developed strong coordination and communication skills while working under time-sensitive conditions.

Supply Chain Operator at Amazon, Nov 2022 - Jan 2023 · 3 mos, United Kingdom, Supported warehouse and fulfillment operations within a high-volume supply chain environment. • Assisted with inventory handling, order processing, packing, sorting, and shipment coordination. • Maintained operational accuracy and productivity standards in fast-paced workflows. • Contributed to timely fulfillment and logistics efficiency.

Associate Professional software engineer at DXC Technology, Aug 2021 - Aug 2022 · 1 yr 1 mo, Hyderabad, Telangana, India, • Project: IPS(Internation Program System), Client: Zurich Insurance Company • Designed and Implemented Spring Boot micro services to modularize policy management, claims processing, and customer information workflows, improving scalability and maintainability for Zurich clients • Utilized Apache Kafka for event-driven architecture, enabling real-time data synchronization across multiple modules and ensuring up-to-date policy and claims information is accessible across the platform • Incorporating validation logic and error handling to ensure data integrity during user input • Optimized SQL and MongoDB schemas to enhance data retrieval efficiency, supporting quick access to client policies and claims history, which reduced database query time by 30% • Integrated AWS services for reliable and scalable infrastructure, enabling secure data storage and fast access to large volumes of insurance records • Participated in continuous learning initiatives to stay abreast of emerging technologies and methodologies in software engineering.

Summer Intern at Swecha Telangana, Jun 2019 - Jul 2019 · 2 mos, Hyderabad, Telangana, India

Education

Master of Science - MS, International Business/Trade/Commerce, University of Hertfordshire

Bachelor of Technology, Electrical, Electronics and Communications Engineering, sridevi women's engineering college