Headline

Payments and vendor management team

About

Experienced in operation and claims processing with over 5 years of experience in the insurance industry and finance & accounts section. Proven track record of effectively managing customer and vendor payments. A committed team player seeking a challenging role in a reputable company that values professional development and fosters a culture of collaboration and growth.

Location

Hyderabad

Work experience

Deputy Health Claims Manager– Payments & Vendor Management at Tata Aig General Insurance Company Ltd, Mar 2025 - Present · 1 yr 4 mos, Hyderabad, Telangana, India, Managing end-to-end accounts payable operations, including invoice processing, vendor payments, reconciliations, and GST compliance. Coordinating with internal teams and procurement to resolve discrepancies, streamline workflows, and ensure timely disbursements. Overseeing vendor master data maintenance and driving data accuracy, compliance, and periodic clean-up activities. Monitoring SAP financial entries, generating payment reports, and supporting internal and external audits. Coordinated with cross-functional teams to ensure billing accuracy, supported audit requests, and contributed to timely customer account reconciliations.

Customer Service Manager at ICICI Lombard General Insurance Company Limited, Feb 2022 - Present · 4 yrs 5 mos, India, Ability to accurately process invoices received from vendors ensuring they are correctly coded, approved, and entered into the accounting system.  Receive, review, and process payments for vendors for services rendered like Health check-ups, investigations, TPAs and payments to customers like reimbursements, and service guarantee payments.  Verify that all invoice data, including vendor details, invoice numbers, dates, and amounts, are accurately entered into the system.  Double-check calculations, currency conversions and any applicable taxes with GST filed data.  Strong attention to detail to identify discrepancies, errors, and inconsistencies in invoices.  Once entered into the system, invoices are routed to the appropriate individuals or departments for approval. This could involve automated workflows within the accounting software.  Once the invoice is approved, the accounts payable department proceeds with releasing payment to the vendor accordingly through involve initiating the EFT payment method.  Maintain the vendor master data by creating, modifying, validating, and cleaning up vendor records as needed.  Communicate with vendors and internal stakeholders to resolve invoicing issues and ensure smooth payment processing.  Summarize all payments recorded for the specific month and compare with imported payment data from SAP entries to tally the balance sheet.

Customer Service Representative at SBI General Insurance, Nov 2018 - Jan 2021 · 2 yrs 3 mos, Visakhapatnam, Andhra Pradesh, India, Reviewing the proposal’s supporting documentation and data to ensure accuracy and completeness. Recommending additional action as necessary to address any discrepancies or missing information  Ensuring that policies are issued with correctness and high quality, including accurate coverage details, premium calculations, and policy terms.  Facilitating the issuance of insurance policies for cases involving Motor vehicles, LTH (long-term home insurance), Personal accidents, and other types of coverage as required by customers.  Approving motor case endorsements, both nil and non-nil, to authorize changes or updates to existing motor and Health insurance policies. Collaborating with cross-functional teams and departments to resolve any case-related disagreements or issues that may arise during the policy issuance process.  Ensuring timely delivery to the head office of all necessary paperwork and documentation required for the issuance of policies, Such as completed application forms, supporting documents, and payment information.  Providing support and assistance to internal and external customers throughout the policy booking process, addressing inquiries, resolving issues, and ensuring a positive customer experience.

Accountant at Cahitanya College of Education, Nov 2017 - Nov 2018 · 1 yr 1 mo, Rajahmundry, Andhra Pradesh, India, Providing receipts or acknowledgement of payments to students for the fees paid, ensuring transparency and accountability in financial transactions.  Accurately recording all financial transactions in the college’s accounting system or software, including payments received, refunds issued, and adjustments made.  Depositing cash and checks collected from students into the college’s bank account on a regular basis, following established procedures.  Assisting with internal and external audits by providing documentation, reports, and other information related to cash transactions and accounts receivable.  Keeping detailed records of student accounts, payments received, outstanding balances, and maintaining petty cash balances for students' daily expanses  Raising the manual invoice indents to release the payments for a bunch of expenses made for maintenance activities of the college.

Education

B.Com, Accounting, Sri Chaitanya Degree College