Headline

Biotech Graduate | Clinical Research & Drug Safety | 1 yr Pharma IT Support (Viatris) | Ready for CRA/CDM Roles

About

I'm a life sciences graduate with an MSc in Biotechnology (Christ University, 2024) and hands-on experience at the intersection of pharma IT and clinical operations. At DXC Technology, I provided infrastructure support for Viatris — a top global generics company — working daily with LIMS, Veeva Vault, SAP, and ServiceNow. I maintained a 98% CSAT score while resolving high-volume tickets and informally mentoring new team members on pharma-specific workflows. Before that, my internship at Biozeen gave me real lab experience — bacteriophage isolation, plaque assays, SOP authorship, and a full research report on biocontrol applications in crop plants. I'm now transitioning into clinical research, pharmacovigilance, or clinical data management, where I can combine my scientific background with the process discipline I built in pharma IT. I'm currently completing GCP and Clinical Trial Design training on Udemy. Open to roles in Bangalore, Chennai, Hyderabad, or remote. Let's connect if you're hiring for CRA, PV associate, or CDM roles.

Location

Greater Chennai Area

Work experience

CRC intern at HCG Hospitals, Ahmedabad, May 2026 - Present · 2 mos, Bengaluru, Karnataka, India

Analyst 3 infrastructure at DXC Technology, Oct 2024 - Dec 2025 · 1 yr 3 mos, Bengaluru, Provided Tier 1/2 IT infrastructure support for Viatris, a top-5 global generic pharma company, using ServiceNow, LIMS, Veeva Vault, SAP/ERP, and Active Directory Achieved 98% CSAT score across a high-volume ticket queue — consistently ranked among the top performers on the pharma client account Diagnosed and resolved application related issues with strict adherence to pharma compliance protocols and SLA requirements Informally mentored 2–3 new analysts on pharma-specific systems and SOPs, reducing onboarding errors Collaborated cross-functionally with client IT teams and pharma operations staff across multiple time zones

Project Intern at BiOZEEN, Jan 2024 - Jul 2024 · 7 mos, banglore karnataka, Conducted bacteriophage isolation, purification, and characterisation targeting Xanthomonas in crop plants over a 6-month research project Performed plaque assays and recorded structured experimental data in compliance with lab SOPs Authored and maintained SOPs for experimental protocols; produced a comprehensive final research report Gained foundational lab skills: sterile technique, microbiological culture, data documentation — applicable to clinical lab settings

Intern at Madras Naturalists' Society, 2022 - 2022 · Less than a year, Chennai, Tamil Nadu, India, Internship programme done on urban wilderness walk with Madras Naturalists Society

Intern at Zoological Survey of India, Sep 2021 - Sep 2021 · 1 mo, Chennai, Tamil Nadu, India, Internship programme done on collection preservation and identification of marine fauna with the Zoological Survey of India Marine Biology Regional Centre

Education

Master's degree, Biotechnology, Christ University, Bangalore

Bachelor's degree, Zoology/Animal Biology, Stella Maris College