Headline

Vice President - Client Data @ JPMorganChase | Driving Data Solutions

About

A candidate with 14 years of broad organisational experience in various roles like Program/Project Manager, Data Product Owner and Regulatory Reporting Business Analyst. Has experience working with stakeholders across multiple geographical locations, solving complex business problems and also migrating Data Warehouses.

Location

Bengaluru

AI stack

github copilot

Work experience

Vice President at JPMorganChase, Oct 2021 - Present · 5 yrs, Bengaluru, Karnataka, India, CBOR India Data Management Product Lead # Delivered sustained impact across data platform transformation, operational governance, and stakeholder leadership- while building scalable control frameworks and developing high-performing teams to support global Asset Management data operations. # Drove end-to-end delivery of the new Data warehouse platform across EMEA and APAC, driving alignment between business, technology, and vendor teams and ensuring successful rollout of critical data capabilities supporting global reporting and analytics. # Acted as the central owner for client data operations, influencing strategic decisions on process design, data reconciliation and data governance across multiple regions and stakeholder groups. # Strengthened data quality and reconciliation frameworks by identifying and resolving complex discrepancies, ensuring consistency between upstream source data and downstream reporting outputs. # Established robust control mechanisms and validation logic, reducing risk of misreporting and improving confidence in business-critical data used for financial and client reporting. # Drove SLA governance and performance management across the product pipelines, proactively identifying delays, coordinating root cause analysis, and implementing corrective actions across internal and vendor-managed processes. # Partnered with technology and vendor teams (Aiviq) to optimize processing timelines, improve data delivery reliability, and enhance visibility through structured tracking and reporting frameworks. # Led design and implementation of scalable operational frameworks, including CBOR timing trackers, client matching and trade research performance dashboards, enabling leadership visibility into risks, bottlenecks, and delivery health. # Drove future-state process design initiatives, including automation opportunities and data ingestion improvements, enhancing efficiency, scalability, and operational resilience.

Sr. Associate - Client Data Management at JPMorganChase, Feb 2023 - Jan 2025 · 2 yrs, Orchestrated the setup of the EMEA Sales Data Warehouse Management team, responsible for Sales Attribution, Reports and Metrics. Solved complex problems for stakeholders that have been outstanding for a few years that impacted AUM of around $10Bn. Streamlined and overhauled the UAT environment usage, setup robust processes for testing and sign off before projects can go live. Strengthened stakeholder relationships by setting up regular discussion forums, where specific issues are raised and timely updates are provided. Achieved operational success by strategic resolution of issues. Reduced ticket volumes by 50% YoY. Delivered clear, actionable observations and offered targeted solutions for business improvement. Interpret system / business requirements for projects and issues, identify end-goals, write user stories in JIRA, participate and prioritise stories in grooming and prioritisation calls. Constant interaction with tech team for implementation, perform UAT testing and provide sign off for project releases. Provide fortnightly KPIs to senior management which showcase progress, performance of the team and updates on projects. Also escalate when necessary. Lead the cloud migration project's Ingestion phase, driving the roadmap, identifying use-cases and pain points to improve on the old warehouse. Create BRDs, mapping documents and Confluence pages, finalise data models and flow, confirm Manage the team, provide oversight and training of junior team members.

Associate - Product Delivery at JPMorganChase, Aug 2018 - Sep 2021 · 3 yrs 2 mos, Mumbai Metropolitan Region, Drive multiple Mutual Fund Product Onboardings simultaneously from initiation through delivery within a required schedule, by understanding the requirements, identifying risks and preparing checklists. Ensure quality execution in the delivery of the product working with geographically distributed teams.Liaise with various stakeholder teams (Ex: Cash Management, Trade Support, Middle Offices, Corporate Actions, Trading Agreements, Technology & Custody) and become familiar with their respective internal systems. Coordinate and chair meetings, duly document them with action items followed to completion with all the stakeholders. Proactively analyse, identify and resolve issues during/immediately after the launch of the product and documenting them in the risk & issue logs and action plans.Regular leadership reporting on projects. Weekly/Monthly engagement status reporting, manage multiple competing priorities. Consistently deliver proactive communication with clients and other stakeholders in different time zones performing project governance across multiple engagements. Manage the team's MS Access Database used for tracking all the initiatives. Create new reports and make changes to it as per the requirement. Also run the team group email boxes. Currently working on a special project for process enhancements and data migration into a new internal tool. Traveled to the London office for transition of this role to India. Met with all the stakeholders and understood their processes for effective work management.

Program Process and Service Management Senior Analyst at Accenture, Jul 2015 - Mar 2017 · 1 yr 9 mos, Greater Hyderabad Area, PMO Process Framework & Implementation: Established end-toend PMO governance frameworks, standard operating procedures, and central SharePoint repositories across multi-stream projects to drive operational consistency.  Executive Reporting & Data Standardization: Designed and delivered high-impact weekly and monthly leadership dashboards using MS Project, Clarity, and Advanced Excel; audited complex project datasets to eliminate reporting errors and standardize KPIs.  Financial Management & Billing Operations: Oversaw project time-tracking, resource task allocations, and expense forecasting; produced accurate monthly client invoices and managed end-to-end billing cycles for optimal revenue recognition.  Resource Demand Planning & Talent Acquisition: Managed capacity planning and resource pipeline requirements; partnered with resource scheduling teams to source, screen, and interview specialized technical talent alongside Subject Matter Experts (SMEs).  Team Leadership & Departmental Training: Built, mentored, and supervised a high-performing PMO team, managing workload distribution and quality reviews; designed and delivered enterprisewide MS Project training programs to elevate operational capability across the PMO department.  Stakeholder & Change Management: Led cross-functional communications to align global stakeholders and project teams on critical process changes, governance updates, and operational milestones.

Consultant at Capgemini, Jun 2012 - Jul 2015 · 3 yrs 2 mos, Greater Hyderabad Area,  Project PMO Governance & Reporting: Led a 3-member PMO team overseeing governance, SLA compliance, and service delivery metrics across a global account of 180–200 resources. Standardized weekly and monthly client review presentations for senior executives using ServiceNow, MS Access, and Clarity.  Global Transition & Process Migration: Travelled onsite to the client location to lead end-to-end process migration, establishing robust offshore operational workflows, onshore/nearshore stakeholder cadence, and cross-border delivery frameworks upon return.  Financial Management & Resource Forecasting: Owned project invoicing (Time & Materials), expense tracking, and staffing reconciliations. Spearheaded resource forecasting and asset allocation to maintain profitability and operational efficiency.  Release Management & Process Automation: Automated functional release notes using LSMW to reduce manual processing time. Partnered with Quality Assurance and Testing teams to manage build deployments across environments, error tracking, and compliance checklists for sensitive data.  Team Leadership & Stakeholder Management: Managed ongoing client and senior leadership communications across time zones. Trained and onboarded new resources, driving performance benchmarking, continuous feedback loops, and operational excellence.

Investigator Intern at Amazon, Oct 2011 - Jun 2012 · 9 mos, Greater Hyderabad Area, Work as a Risk Investigator in Transaction Risk Management Services, analyzing suspicious orders on the website. Evaluate the order based on different parameters provided by an internal tool. Responsible for making critical decisions to ensure the integrity of the transaction. Work towards meeting the SLAs stipulated by the leadership team, maintaining the quality of work delivered in a fast paced environment. Work is based on E-commerce. Distinguishing and taking decisions on orders placed.

Education

Executive Program, Fintech & Applied Financial Analytics, Indian Institute of Management Kashipur

Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering, Jawaharlal Nehru Technological University