Headline

Gowtham Jaisankar - ICICI Bank Ltd - Solution Manager - Business Banking Sales - Working Capital - MSME - Ex- TCS Employee

About

As a Relationship Manager at ICICI Bank since May 2024, I focus on cultivating strong customer relationships and enhancing client engagement in the business banking sector. My role involves developing branch networks, generating leads through strategic initiatives, and driving customer satisfaction. MBA in Marketing and Operations Management Services from Amrita Vishwa Vidyapeetham, I integrate academic insights with practical experience to deliver tailored banking solutions. My core competencies include key account acquisition and retention, consulting, and product operations, which align with my goal of creating long-term value for clients.

Location

Greater Chennai Area

AI stack

claude

gemini

notebooklm

openai

sora

ChatGPT

Work experience

Senior Relationship Manager at ICICI Bank, May 2024 - Present · 2 yrs 6 mos, Chennai, • Developed and maintained strong customer relationships with new and existing clients in the business banking sector. • Built a robust branch network to enhance customer engagement and service delivery. • Generated leads through strategic negotiations and pricing discussions, ensuring client satisfaction and loyalty.

Business Development Executive at ProPlus Logics Solutions Pvt. Ltd, May 2023 - Jun 2023 · 2 mos, Coimbatore, • Engaged in cold calling and direct marketing to promote software solutions. • Managed customer relationships while marketing restaurant QR-based menus and payment gateways. • Developed expertise in Tally accounting software and end-to-end service tracker software.

Data Processor at Tata Consultancy Services, Nov 2018 - Jul 2022 · 3 yrs 9 mos, India, • Managed data entry processes for Federal Bank, ensuring accurate and timely account openings. • Collaborated with Liberty Mutual on US-based shifts, enhancing operational efficiency in commercial insurance. • Adapted to both onsite and remote work environments in Chennai, demonstrating flexibility and commitment.

Education

Master of Business Administration - MBA, Sales, Distribution, and Marketing Operations, General, Amrita Vishwa Vidyapeetham

Bachelor of Science - BS, Mathematics, AVC ARTS AND SCIENCE