Headline

Journey Product Owner || Author || AI Practitioner || Enterprise Telecom Architect || OSS/BSS & Monetization Expert || TM Forum || ONAP | OpenAPI || Autonomous Networks || Agentic AI for CSPs

About

Strategic Product Management Leader with 15+ years of telecom expertise and 10+ years in IT delivery, specializing in end-to-end solution architecture and large-scale OSS/BSS transformations. Proven success in driving product strategy for AI-driven modernization, leveraging AI/ML and Agentic AI to enable self-optimizing networks, closed-loop automation, and predictive service assurance. Expert in industry frameworks like eTOM, ODA, and TMForum Open APIs, with a deep focus on building autonomous agentic workflows and generative AI-powered enterprise solutions across 5G, Cloud-native, and SD-WAN environments. Extensive experience across telecom business lines including Consumer, Enterprise, SMB, Wholesale, Wireless, IoT, and LoRa, delivering end-to-end transformation programs for Tier-1 global operators. Core Capabilities ============= Enterprise & Solution Architecture Telco Transformation & Modernization Business Process Re-imagination (eTOM-aligned) OSS/BSS Solutioning & Integration AI, Data & Agentic AI Enablement Open APIs, TM Forum ODA, ONAP Innovation & Thought Leadership Delivery Excellence ============== Led greenfield and brownfield transformations, including managed services, business consulting and large-scale migrations Delivered OSS/BSS solution designs and integrations, enabling low-code/no-code digital transformation (Transformation 2.0) Extensive global consulting experience across MENA, Europe, US, and Australia Trusted advisor engaging in CXO-level conversations to solve complex business challenges Managed 50+ cross-functional teams AI & Innovation Leadership ================= Driving next-generation telecom innovation through AI: Agentic AI–based TMF Intent-Driven 5G Service Orchestrator AI-driven Revenue Assurance Platform for billing reconciliation 3GPP PCC RAG-based AI Assistant for Telco Enterprise Compliance AI Assistant AI-driven thought leadership platforms and insights Certifications & Credentials =================== TM Forum: AI & Automation Fundamentals, AIOps, Closed Loop Architecture TM Forum : Open Digital Architecture , TMF OpenAI (TMF APIs) , TMF Business Process Framework (eTOM) - SID, TAM,TNA TMF Revenue Assurance Certification CCNA Certified AWS Partner: Generative AI Technical Badge Vibe Coding with Cursor AI ITIL Framework Certified Prince2 & Agile Scrum Certifications

Location

Greater Bengaluru Area

Work experience

Integration Architect - Enterprises Systems at Jio Platforms Limited (JPL), Sep 2022 - Present · 3 yrs 10 mos, Bengaluru

Domain Architect (Senior Manager) - CMT Solutions Architecture and Design at Cognizant at Cognizant, Mar 2019 - Sep 2022 · 3 yrs 7 mos, Bengaluru

Principal Consultant at Subex, Apr 2018 - Feb 2019 · 11 mos, Bengaluru Area, India

Manager Network Service Practice at Tata Communications Transformation Services Limited (TCTS), Jan 2008 - Apr 2018 · 10 yrs 4 mos, Chennai Area, India, Network Service - Practice & Pre-sales SME

Subject Matter Expert - Transmission at Reliance Communications, May 2007 - Jan 2008 · 9 mos, Mumbai Area, India, Subject Matter Expert for Wireless operations (Pan –India) support

Education

M.Sc, Telecom Technology, Sikkim Manipal Institute of Technology - SMU