Headline

Aspiring ITGC Analyst | IT Audit & Compliance | MBA & LLB | 5+ Years Professional Experience in US Healthcare Operations (UHG)

About

MBA (HR) and Law (LLB) graduate with 5+ years of experience in high-stakes healthcare operations at Optum (UHG). I am now transitioning into IT General Controls (ITGC) and IT Audit, where I apply my legal and business background to risk management. What I Bring: * Practical Audit Experience: Recently completed a 5-Control Audit Portfolio with a 94% average compliance rate across 73 samples. * Technical Skills: Hands-on experience with ServiceNow, SAP RBAC, Active Directory, and Okta for control testing. * Regulatory Mindset: Strong foundation in SOX, HIPAA, and NIST frameworks. I am eager to join a Risk Advisory or IT Audit team where I can ensure operational excellence and data integrity."

Location

Bengaluru

AI stack

claude code

gemini

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Work experience

Sr Claims Associate at Optum, Sep 2019 - Present · 7 yrs 2 mos, banglore, Senior Claims Associate | Sept 2019 – Present Maintained >99% accuracy while auditing 10,000+ healthcare claims for compliance with Medicare/Medicaid regulations. Served as a Quality Champion and Backup SME, conducting peer reviews and process audits to identify risk exceptions. Performed Root Cause Analysis on claim discrepancies, reducing processing time by 15% through workflow improvements. Ensured strict HIPAA compliance in a high-security data environment.

Education

Bachelor of Laws - LLB, Legal Studies, General, Sri Krishnadevaraya University (SKU), Anantapur

Master of Business Administration, Human Resources Management and Services, Seshadripuram Institute of Management Studies