Headline

IT Infrastructure Engineer @ Hitachi| End User Computing-Jira-ITSM |ServiceNow Tools-Azure Cloud-M365- Intune/Manage Engine. Crowdstrike-Delinea- AD and flexera Asset management-ITIL

About

As an IT Infrastructure Engineer at Hitachi, I specialize in ServiceNow tools, Azure cloud operations, and M365 integrations, with a focus on end-user support, endpoint security in Active Directory environments, and network support. My role also includes leveraging tools like ManageEngine, CrowdStrike, and Okta MFA to enhance security and operational efficiency. Over a decade-long career, I have demonstrated expertise in information security, desktop application support, and IT service desk operations. My commitment to scalable infrastructure and ITIL processes has driven value in previous roles at GlobalLogic and Rainbow Children's Hospitals. I am keen to contribute to roles in Cloud Engineering, EUC/Intune Administration, or Endpoint Security, either in Hyderabad or remotely.

Location

Krishna

Work experience

IT Infrastructure Engineer at Hitachi, Mar 2025 - Present · 1 yr 2 mos, Hyderabad, Telangana, India, Infrastructure engineer-Service now tool -M365 - End user support Specialist, Azure cloud, Network support End point security-AD and manage Engine

IT engineer/Infrastructure at GlobalLogic, Feb 2025 - Present · 1 yr 3 mos, Hyderabad, Telangana, India, Infrastructure, jira ticket tool,Application Network support -IT service desk

Senior IT Professional at Rainbow Children's Hospitals, Nov 2019 - Jan 2025 · 5 yrs 3 mos, Hyderabad, Telangana, India

Information Technology Support Assistant at NIRDPR-DDUGKY, Sep 2017 - Sep 2019 · 2 yrs 1 mo, India

Team Associate at corporate technologies, Sep 2012 - Aug 2017 · 5 yrs, Greater Hyderabad Area, Client Services and Network operations

Education

Master's degree, electronics and communications, Masters degree in Andhra University

Bachelors in Electronics, ECE, Bchelors Degree in Electronics