Headline

SQL Server DBA | IT Operations Analyst at HCLTech | Google Cloud Certified Associate Cloud Engineer | ServiceNow | Datadog | Cloud & Database Support

About

IT professional with 3 years of experience in SQL Server Database Administration, Production Support, and IT Operations. Currently working at HCLTech, supporting enterprise applications and databases. Experienced in database monitoring, backup and restore, database refreshes, incident management, troubleshooting, ServiceNow ticket handling, and performance monitoring. Google Cloud Certified Associate Cloud Engineer with a strong interest in Cloud Infrastructure, Database Administration, and DevOps technologies. Open to global opportunities in Database Administration, Cloud Operations, Infrastructure Support, and Production Support.

Location

Shimla

Work experience

Analyst at HCLTech, Sep 2023 - Present · 2 yrs 10 mos, SQL Server database monitoring and maintenance Database backup and restore activities Database refresh and migration support Incident and problem management using ServiceNow Production support and troubleshooting Monitoring and alert management using Datadog Performance analysis and issue resolution

Internship Trainee at HCLTech, Jan 2023 - Aug 2023 · 8 mos, • Assisted in SQL Server database monitoring and maintenance activities. • Supported database backup and restore operations. • Worked on SQL queries and database troubleshooting. • Assisted in incident resolution and ticket handling. • Monitored system health and performance. • Collaborated with team members to ensure smooth database operations.

Education

BCA, Amity University, noida