Headline

Product Manager | Digital Transformation & Gen AI | Strategic Thinker | Entrepreneur

About

I've spent 8 years at the intersection of technology and product — and that's exactly where I like to be. I'm a Product Manager who's worked across e-commerce, healthcare, retail, and automotive — not just shipping features, but solving the kind of problems that actually move the needle for businesses and the people using their products. At LKQ GCC, I lead digital transformation efforts with a first-principles mindset, building scalable solutions that don't just look good on a roadmap but hold up in the real world. What makes me a little different? I think like an engineer and a user at the same time. That balance — understanding the tech deeply while keeping the customer experience front and centre — is what I bring to every product decision. Whether it's designing mobile-first experiences, navigating complex stakeholder landscapes, or making sense of messy data, I try to bring clarity where there's usually noise. Before this, I did something most PMs haven't — I built a business from scratch. I founded New Age Foods and ran three QSR outlets under the ROFFLES brand. That experience taught me operations, customer obsession, and fast decision-making in ways no corporate job ever could. These days, I'm also exploring Gen AI hands-on — I'm building a personal AI agent to manage daily reminders and nudges. It's small, but it keeps me sharp on where the technology is actually heading. I'm now looking for my next PM role — ideally in a mobile-first B2C company in e-commerce, healthcare, or automotive, where product velocity and user experience are taken seriously. If you're hiring or just want to talk product, coffee, or cars — reach me at kontactgourav@gmail.com. I usually reply fast. Link to download my latest resume: https://drive.google.com/file/d/1g9HXQbRTtJxL7I3TFeWIja36L-Voa0od/view?usp=sharing

Location

Bengaluru

AI stack

claude code

claude

cursor

langgraph

lovable

replit

Work experience

Product Manager at LKQ India Private Limited, Nov 2024 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, Building for customers in Automotive Businesses for highly competitive markets like Europe & UK. Managing a suite of products: - Garage Management Solutions (ERP cloud) modules for Mechanics, Appointment Bookings, Garage Admin - Mobile & Web applications - IAM & Authentication - Data platform & CMS for wholesaler & distributors

Product Manager at Deloitte Digital, Apr 2021 - Sep 2024 · 3 yrs 6 mos, Bengaluru, Karnataka, India, - Collaborating with cross-functional team: Work closely with engineering, design teams to ensure seamless implementation of product features. This includes participating in daily stand-ups, sprint planning, and review meetings. - Product Planning and Prioritisation: Define and prioritise product features and enhancements based on business goals, customer needs, and market trends. This involves creating and managing the product roadmap, maintaining healthy backlog. - Requirement Definition: Write detailed product requirements and user stories, ensuring they are clear, concise, and aligned with the overall product goal. - Market and User Research: Conduct and analyse market research and user feedback, competitive analysis to identify opportunities and create solutions. - Problem-Solving: Address and resolve any issues or roadblocks that arise during the product development process, ensuring timely and effective solutions. - Performance Monitoring: Track product performance metrics and KPIs to evaluate the success of product features and identify areas for improvement. - Key Achievements: Delivered meaningful digital experiences using mobile tech stacks like Swift and Kotlin, which are downloaded and used by millions of users. Implemented API optimisation for reduced payloads and caching for improved latency to 90ms from 200ms.

Quality Analyst Product at Web Spiders, Dec 2012 - Nov 2015 · 3 yrs, India, Delivered redesign of central website along with EU country specific websites for of MME (Mitsubishi Motors Europe). Managed the requirement, oversee the end to end development and testing, which resulted 38% growth for YoY sales for Mitsubishi Motors Europe Passenger Vehicles across Europe - Worked in Agile framework to oversee sprint planning, owned and delivered animation based experience for car-configurator and variant comparison. - Managed Stakeholders by continuous discussion about business priorities vs market needs to strike a balance for features to be included in the Roadmap. - Prioritized features by discussing with Sales and Marketing, stakeholders and clients who were early adopters, maintained Healthy Backlog, Resolving Dependencies which ensured team has sufficient work every sprint. Created product strategy for online event management product, by working with early adopters to define areas of improvement, gathered feedback, pain points, must haves, brainstormed new features to be implemented in order to create value for client - Worked closely with development team on implementing modules like Chat, Webinar, Live-polls, Social Media Integration and Photo Gallery which helped driving the User Engagement during ongoing event. - Responsible for achieving target for top line metrics for Chat and Photo Gallery (90% users used this during an event). - Key Milestone: thoughtful bundling of features into different subscription tiers helped in 23% increase in average order value. Added features for user engagement helped in retaining 85% of customers

Education

Master of Business Administration (MBA), Marketing, KIIT School of Management (KSOM), Bhubaneswar

Bachelor of Technology (BTech), Electrical Engineering, West Bengal University of Technology, Kolkata