Headline

Product Management @ American Express | Driving Enterprise-Scale Digital Modernisation, Customer Acquisition & Model Governance Platforms in BFSI | CSPO®

About

Experienced Product Specialist with a demonstrated history of working in the Fintech software industry. Skilled in Agile methodologies, Scrum Management, Product Management, Data science and analytics, Digital Marketing, stakeholder management, and Online Marketing. Strong Product and Project management professional with a MBA focused in International Business.

Location

Gurugram

AI stack

aistudio

langchain

n8n

openai

Work experience

Assistant Manager - Digital Product Management at American Express, Apr 2023 - Present · 3 yrs 3 mos

Product Manager at IndiaLends, Jun 2022 - Feb 2023 · 9 mos, Gurugram, Haryana, India, • Responsible for new Product Development

Product and Scrum Management at Finxera, May 2020 - Jun 2022 · 2 yrs 2 mos, Chandigarh, India, o Managed the PM Activities o Responsible for sprint Planning and Resource Alignment for the Sprints o Managed and Created the quarterly and yearly Roadmaps o Continuously synced with Stakeholders for their Requirements and concerns o Responsible for end-to-end Delivery-from Requirement Gathering till Production Releases to Retrospectives o Responsible for inter-team communication and co-ordination o Co-Ordinated for the Production/Sandbox Deployments

Product Management Intern at Finxera, May 2019 - Jul 2019 · 3 mos, Chandigarh Area, India, Received a Pre - Placement Offer(PPO) Key Responsibilities: • Figure out the SDLC teams involved in an Agile Sprint and study in and out processes followed by each one of them. • Conduct interviews of the SDLC team Leads/Members and compare the process followed with the standard norms and industry practices and then create Standard Operating Procedures of the identified processes. • To create a Process Training Bootcamp using Standard Operating Procedures, to train new hires and which shall also act as a reference for the existing employees. Key Deliverables: • Created 120+ Standard Operating Procedures with a significant focus on Product Management(PM and SM) Team. • Created complete process training modules covering each stage of a sprint. Impact Created: • Successful training of a new batch of fresh recruits during the internship period. • The module is still being used for training of batches with a future perspective to make it a self-learning module which won't require any physical tutor. • Fresh recruits get to learn in a simulated environment that resembles the environment of the actual floor. •This project was successful in saving a significant amount of time of existing employees to train the fresh recruits.

Operations Manager at BookMyCostume, Jan 2018 - Jun 2018 · 6 mos, New Delhi Area, India, Key Responsibilities: o End to End Order Delivery – Own Website and 3rd Party E-Commerce Websites o Inventory Management o Social Media Engagement o E-Commerce Listings – Amazon, First Cry, Flipkart o Managed Customer Support o Managed Digital Marketing strategies on various platforms

Education

MBA, International Business, University Business School, Panjab University

Bachelor of Science, Computer Science, Delhi University