Headline

IT Associate Systems Admin @ Fastenal India

About

A Bachelor of Computer Applications graduate from MGR College Hosur, currently serving as an IT Associate Systems Administrator at Fastenal. Proficient in endpoint and identity management using Microsoft Intune, SCCM, and Active Directory, while also managing collaboration solutions through Microsoft 365. Skilled in automation with PowerShell for user account deprovisioning, and experienced in strengthening device security with tools like Duo, Absolute, and Ivanti RiskSense. At Fastenal, contributed to enterprise IT operations by supporting user lifecycle processes, IT asset management, and security compliance. Developed PowerShell scripts to optimize workflows and reduce manual efforts, enhancing operational efficiency. Motivated by a passion for technology, collaboration, and innovation, aims to bridge technical expertise with organizational goals while fostering a culture of continuous improvement and teamwork.

Location

Greater Bengaluru Area

Work experience

IT Associate Systems Admin at Fastenal India, Mar 2026 - Jul 2026 · 5 mos, Bengaluru

Information Technology System Administrator at Fastenal, Mar 2026 - Jul 2026 · 5 mos, Administered endpoint and identity management across Microsoft Intune, SCCM, Entra ID, and Active Directory, supporting a large enterprise user base. Managed core Microsoft 365 workloads including Exchange Recipient administration, Teams Admin, and O365 Admin Center, ensuring reliable collaboration services. Built and maintained PowerShell-driven automation for user account deprovisioning across SailPoint and Jenkins, reducing manual offboarding effort. Administered Duo (MFA), Absolute, and Ivanti RiskSense to strengthen device security posture and compliance monitoring. Owned end-to-end IT asset lifecycle: procurement, maintenance, onboarding, and laptop imaging/re-imaging for new and existing employees.

Information Technology Support Analyst at Fastenal, Mar 2025 - Mar 2026 · 1 yr 1 mo, Bengaluru, Karnataka, India, Delivered L1/L2 technical support across ServiceNow, Intune, Active Directory, and Microsoft 365 platforms, resolving incidents within SLA targets. Supported endpoint provisioning, device imaging, and new-hire onboarding across the organization. Promoted to IT Associate Systems Administrator within 12 months based on consistent performance and growing technical ownership.

Service Desk Analyst at Tata Consultancy Services, Feb 2024 - Dec 2024 · 11 mos, Bengaluru, Karnataka, India

Service Desk Analyst at TCS (Crown Solutions), Feb 2024 - Dec 2024 · 11 mos, Provided first-line technical support to end-users via email and chat, logging and tracking requests in ServiceNow. Escalated complex issues to higher-level support teams following established protocols. Assisted with user account setup, password resets, and access permissions.

System Administrator Assosiate at NTT DATA Services, Jul 2022 - Mar 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India

System Associate at NTT DATA Services, Jul 2022 - Jun 2023 · 1 yr, Audited system logs to ensure activities were performed per approved ServiceNow justifications. Managed CHG, INC, and Request tickets via ServiceNow within assigned queues. Ensured timely task acceptance and approvals per escalation guidelines.

Education

Bachelor of Computer Applications, Computer Programming, Specific Applications, MGR College Hosur