---
title: "Gokul Kannan - Principal Product Designer in Bengaluru | Tal"
description: "Meet Gokul Kannan, Design leadership @ CapMint | Ex-Gojek, redBus, Navi based in Bengaluru. AI stack includes claude code, claude, and gemini. Explore public work links including gokulkannanux.framer.website."
image: "https://tal.club/meet/gokul-kannan/share-image"
---

# Gokul Kannan on Tal

## Headline

Design leadership @ CapMint \| Ex\-Gojek, redBus, Navi

## Location

Bengaluru

## AI stack

claude code

claude

gemini

mcp

ChatGPT

## Work experience

Principal Product Designer at CapMint, Apr 2025 \- Present · 1 yr 8 mos, Bengaluru, Karnataka, India, Leading Design at CapMint, an F&O trading platform, building the team from the ground up across Product, Visual, Motion and Creative\. Designed the end\-to\-end app from 0 to 35K\+ users, established a design system with 95% compliance, and cut UX customer issues by 75%\. Built internal CRM systems and introduced AI into the design workflow, drastically cutting turnaround time and improving product quality\.

Senior Manager \- Product Design at Navi, Jan 2024 \- Feb 2025 · 1 yr 2 mos, Bengaluru, Karnataka, India, \- Led 8 designers across Personal Loan, Home Loan, Debt Management, Health Insurance and Customer Support \- Attrition under 2%, 3 internal promotions, 25% faster design velocity \- Advised the Senior leadership on design direction \- Drove a 40% revenue increase in health insurance through UX and trust\-signal improvements \- Built an in\-house CRM, lifting support CSAT from 3\.5 to 4 \- Cut daily debt escalations from 20 to 2; reduced rewards tickets from 13K to 3K per day

Lead Product Designer at Navi, Dec 2022 \- Dec 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India, \- Led a team of 5 designers \- Raised debt collection efficiency from 98\.2% to 99\.5%, working closely with the CEO \- Cut VKYC average call time from 120s to 48s \- Designed a cross\-channel communications platform: \+27% top\-of\-funnel, \+26% repeat, \+40% refill for Personal Loans \- Raised health insurance coverage from 30% to 97% \(\~45% sales boost\) \- Saved \~₹3 Cr annually by eliminating MoEngage by designing an internal tool \- Set up the handover process across Business, Product, Design and Engineering

Product Designer at GoTo Group, Apr 2021 \- Nov 2022 · 1 yr 8 mos, Bengaluru, Karnataka, India

UX Designer at redBus, Sep 2019 \- Apr 2021 · 1 yr 8 mos, Bengaluru, Karnataka, India

## Education

PG Diploma, Multimedia Technologies, ICAT College of Design & Media

Bachelor of Commerce \- BCom, Business/Commerce, General, Saintgits College of Applied Sciences

## Public links

- gokulkannanux\.framer\.website: https://gokulkannanux\.framer\.website/

[View the original profile](https://tal.club/meet/gokul-kannan)

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