Design Leader | B2B Product Design, DesignOps & AI-Powered Experience Strategy | Building Scalable Products, Teams & Design Systems


Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai Area, India

Chennai Area, India
MSc, Electronic Media
College of Engineering,Anna University,Chennai

Master's degree, Psychology
University of Madras
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I am a Design Leader with 15+ years of experience helping organisations build scalable B2B products, high-performing teams, and design capabilities that drive measurable business outcomes. My expertise spans Product Design, User Experience Strategy, Design Operations, Service Design, User Research, and Experience Transformation. Throughout my career, I have worked at the intersection of customer needs, business goals, and technology to create products that solve complex enterprise challenges. Today, my focus is on the future of product creation—where human creativity is amplified by AI. I actively leverage AI-powered tools such as Claude, Figma Make, and modern generative design workflows to accelerate discovery, ideation, prototyping, and solution design. I believe the next generation of design leadership is not about replacing designers with AI, but enabling teams to work smarter, move faster, and deliver greater value. My leadership approach centres on: * Building scalable design organisations * Driving product and experience strategy * Establishing effective DesignOps practices * Mentoring designers into future leaders * Integrating AI into design workflows responsibly * Aligning customer experience with business growth Having led initiatives across enterprise and B2B environments, I understand the challenges of designing for complex systems, multiple stakeholders, and large-scale business ecosystems. I am passionate about shaping the future of design leadership, where strategy, technology, AI, and human-centred thinking come together to create exceptional products and meaningful impact.
Chennai
Design Manager - Product at Tekion Corp, Aug 2023 - Present · 3 yrs 1 mo, ading design strategy and experience transformation initiatives for B2B products. * Establishing AI-assisted design workflows using Claude and Figma Make to accelerate concept generation, prototyping, and stakeholder alignment. * Partnering with Product, Engineering, and Business leaders to align design decisions with strategic objectives. * Mentoring designers and fostering a culture of innovation, experimentation, and continuous learning.
Product Design Manager at Tekion Corp, Jun 2022 - Present · 4 y 2 mo, Chennai, Tamil Nadu, India
Product Design Lead at Tekion Corp, Jun 2022 - Aug 2023 · 1 yr 3 mos, Chennai, Tamil Nadu, India
Sr. UX/UI Designer at PayPal, Nov 2015 - Jul 2022 · 6 yrs 9 mos, Chennai Area, India, My role involves analyzing & creating internal web tools and turning the research data findings to dashboards designs (Analytical). Also creating real time visual representations of the scan findings of the personal data in PayPal (operational dashboard designs) Also, I involve in analyzing the merchant payment flows in all the platforms and create User flows for PayPal, PayPal Credit, Venmo and Brain tree platforms. I also, do Competitor Analysis and recommend PayPal Integration best practices to the Large Enterprise merchants, have analyzed more than 1000+ merchants • Collaborate with Product managers & Solution Engineers in need finding by doing secondary research and talking to internal users • Conducting ideation workshops and co-work with other teams to draw solutions • Create prototypes, low-fidelity wireframes, and high-fidelity mockups • Quickly testing design designs with customers and get early feedback • Constantly work on improving the delight factor of the product • Coordinate with the UI Devs for Visual QA and make sure to get pixel perfect output
Sr. User Interface Designer and User Experience Designer at Cognizant Technology Solutions, Feb 2010 - Nov 2015 · 5 yrs 10 mos, Chennai Area, India, Worked as an User Experience Designer and User Interface Designer for various client engagements across domains. Work approach include Stake holders interviews, Requirement gathering, Creating Personas, User flows/Task flows, Low & High fidelity Prototypes. Was leading a team of 14 UX/UI Designers and conduct reviews on the team's deliverables, their training and individual development.
MSc, Electronic Media, College of Engineering,Anna University,Chennai
Master's degree, Psychology, University of Madras