Headline

Communication Strategist | Research & Knowledge Management | Exploring Health Policy & Public Health

About

Communication strategist who turns complex information into compelling stories that drive action. 3+ years creating communication frameworks, managing change initiatives, and building learning programs that measurably improve organizational performance. My Impact: 📊 40% reduction in change resistance through targeted stakeholder communications 📈 30% improvement in employee engagement via strategic onboarding programs 🎯 145+ employees trained through comprehensive learning platform development 📋 20+ successful product and organizational communication campaigns 🏆 Medallion Award for Communication Excellence I specialize in internal communications, change management, policy development, and content strategy—bridging the gap between technical teams and business stakeholders. My work includes developing editorial governance frameworks, creating multimedia content, designing training programs, and managing communications during critical organizational transitions.

Location

India

Work experience

Product Documentation Specialist at WiseTech Global, Apr 2024 - Mar 2026 · 2 yrs, Lead content strategy and communications for product launches and organizational initiatives. Develop editorial governance frameworks, training programs, and change management communications. - Executed communication strategies for 20+ product launches across multiple stakeholder groups - Established editorial governance standards and conducted 40+ content reviews for brand consistency - Reduced change resistance by 40% through stakeholder-specific messaging during platform migrations - Designed training programs and onboarding materials reaching cross-functional teams - Mentored team of 2-3 writers, improving onboarding efficiency by 30% - Implemented content lifecycle policies including version control, quality audits, and style standards - Created process workflows and instructional materials using Markdown, DocFX, and HTML/CSS

Technical Documentation Analyst at Blume Global, Apr 2023 - Mar 2024 · 1 yr, Led internal communications, learning & development, and content strategy initiatives during company acquisition. Designed employee training platform and managed change communications for organizational integration. - Spearheaded acquisition communications, achieving 100% compliance in content migration and organizational alignment to WiseTech Academy - Designed and launched Blume Academy learning platform on Moodle LMS framework for employee onboarding and training - Conducted interactive training for 145+ employees, increasing knowledge retention by 40% - Created multimedia learning content using Camtasia and Articulate 360 (videos, interactive modules, visual assets) - Built stakeholder communication portals and microsites, improving cross-departmental information accessibility - Established editorial standards using Microsoft Style Guide for consistent brand voice across all content - Managed content sprints in Agile environment, coordinating releases with cross-functional teams via JIRA - Developed technical documentation for API and logistics products using DITA/XML and HTML

Associate Technical Documentation at Blume Global, Jul 2022 - Mar 2023 · 9 mos, Bengaluru, Karnataka, India, - Developed comprehensive user manuals, release notes, and API documentation for logistics and platform software. - Streamlined documentation delivery pipelines using Git, Jenkins, and Kubernetes, ensuring efficiency and reliability. - Created visually dynamic web content using Wix, enhancing user engagement and online presence.

Public Relations Campaign Head at Madras Christian College, Sep 2021 - Nov 2021 · 3 mos, Tambaram, Tamil Nadu, India, - Led five days of public awareness campaign on domestic violence, managing a 39-member team from concept to execution. - Developed impactful visual content, including photo novels, to amplify the campaign’s storytelling and reach.

Content Copywriter at SMART SUSTAIN, May 2021 - Jun 2021 · 2 mos, Chennai, Tamil Nadu, India, Authored compelling content on sustainability and renewable energy, increasing audience awareness and engagement.

Content Writer at SarkariSchool.in, Jan 2021 - Feb 2021 · 2 mos, New Delhi, Delhi, India, I worked as a content writer intern with SarkariSchool, where I had to research stories on Government school teachers and students who came up with innovative ideas to teach as well as give back to society.

Education

Master of Arts - MA, Communication and Media Studies, madras christian college

Bachelor of Arts (B.A.), Psychology and Sociology, Jesus and Mary College (JMC), Delhi