---
title: "Glenes Pires - Customer Service Executive in Mumbai | Tal"
description: "Meet Glenes Pires, Experienced Customer service executive, sales calls. Seeking new opportunities ✨️ based in Mumbai."
image: "https://tal.club/meet/glenes-pires/share-image"
---

# Glenes Pires on Tal

## Headline

Experienced Customer service executive, sales calls\. Seeking new opportunities ✨️

## Location

Mumbai

## Work experience

Customer Service Executive at TMT Connekt, Jun 2024 \- Present · 2 yrs, Mumbai, Maharashtra, India

Customer Service Representative at Foundever, Aug 2023 \- Jun 2024 · 11 mos, Mumbai, Maharashtra, India, • Managed a high volume of inbound calls while maintaining a professional and empathetic demeanor\. • Utilized CRM software to track interactions, manage customer accounts, and document feedback, contributing to process improvements\. • Delivered exceptional service by addressing customer inquiries, resolving issues, and providing tailored solutions, ensuring high levels of satisfaction and loyalty\.

Customer Service Executive at OFS CARGO PRIVATE LIMITED, Aug 2021 \- Aug 2023 · 2 yrs 1 mo, Mumbai, Maharashtra, India, • Managed comprehensive documentation for logistics operations, including shipment tracking, customs paperwork, and compliance records, ensuring accuracy and adherence to regulations\. • Addressed customer inquiries and concerns related to documentation, providing clear and accurate information to resolve issues and improve customer satisfaction\. • Prepared detailed reports and documentation summaries for management, highlighting key metrics and performance indicators to support strategic decision\-making\.

Customer service for air at XCEL LOGISOLUTIONS PVT LTD, Jul 2022 \- May 2023 · 11 mos, Maharashtra, India

## Education

Bachelor of Commerce \- BCom, Business/Commerce, General, Shri chinai college of economics and science\.

Bachelor of Commerce \- BCom, Business/Commerce, General, MANIBEN NANAVATI WOMEN’S COLLEGE

[View the original profile](https://tal.club/meet/glenes-pires)

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