Gitika Goyal profile photo 1 on Tal

Gitika Goyal

Project Manager | Bridging Sales, Marketing, RevOps & Technology

Bengaluru

12+ years of work experience

NetCom Learning®
May 20266 mosPresent

Bengaluru

NetCom Learning®
Jul 20241 yr 10 mosApr 2026

Hyderabad

KRAs: Manage a team of market research analysts, providing guidance, mentorship, and performance feedback. Prepare detailed reports and presentations that summarize research findings, insights, and recommendations Collaborate with marketing, sales, and product teams to ensure research aligns with broader business goals. Maintain and optimize the use of research tools, databases, and technology to improve research efficiency. Implement innovative ways to improve the research process, such as adopting new technology or advanced analytics. Aid in the transition towards ABM by aligning research efforts with account-based strategies and insights.
NetCom Learning®
Jul 20231 yrJun 2024

Remote

KRAs: Campaign Performance: Increase in DM Meeting count and improve campaign conversion rates. Team Management & Development: Build and maintain a high-performing team with low turnover. Implement effective training and development programs for team members. Conduct regular performance reviews and provide constructive feedback. Strategic Planning & Execution: Develop and implement a comprehensive technology campaign strategy aligned with business objectives. Stay up-to-date on the latest technology trends and their potential impact on campaigns. Identify and evaluate new campaign technologies and tools. Proactively identify and mitigate campaign risks. Adapt and adjust campaigns based on performance data and market changes. Communication & Reporting: Clearly communicate campaign goals, objectives, and strategies to all stakeholders. Provide regular progress reports on campaign performance. Effectively present campaign results and insights to leadership. Maintain open communication channels with team members and stakeholders. Proactively address any concerns or questions about campaigns.
WhiteHat Jr
May 20202 yrs 8 mosDec 2022

Remote

Aug 20199 mosApr 2020

Encore Capital Group
Jun 20104 yrs 8 mosJan 2015

Gurugram, Haryana, India

HyperQuality, Inc.- An Avaya Company
Feb 20091 yr 4 mosMay 2010

Gurugram, Haryana, India

Gitika’s AI Stack

claude
claude
gemini
gemini
ChatGPT
ChatGPT
Gamma
Gamma
Julius AI
Julius AI
Microsoft Copilot
Microsoft Copilot

Education

Symbiosis Centre for Distance Learning

PGDPTT, Elementary Education and Teaching

Symbiosis Centre for Distance Learning

20181 yr2019

BCA, Computer

Hindu College Amritsar

20043 yrs2007

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Headline

Project Manager | Bridging Sales, Marketing, RevOps & Technology

About

I am a PMO & Transformation Leader driving enterprise-scale programs across Sales, Marketing, RevOps, IT, and HR. My core strength lies in turning complex business problems into scalable, technology-enabled solutions that deliver measurable ROI. I specialize in: PMO & Strategic Program Management Revenue Operations (RevOps) & Marketing Operations AI-driven automation (LLMs, chatbots, AI calling agents) Process optimization, governance, and stakeholder alignment In recent roles, I have: Led cross-functional PMO initiatives from ideation to execution, ensuring alignment with business goals Implemented AI-powered calling and chatbot solutions, reducing manual effort by 60% and improving lead response and quality by 35–45% Redesigned lead scoring, routing, and campaign workflows, improving conversion and operational efficiency Owned ATS evaluation and recruitment automation. Built and scaled high-performing teams, driving productivity, retention, and performance excellence I am known for being execution-focused, data-driven, and outcome-oriented, with the ability to communicate equally well with executives, technical teams, and business stakeholders. What I’m looking for: PMO Leadership | RevOps Transformation | Digital & AI Transformation | Marketing & Growth Operations stakeholders.

Location

Bengaluru

AI stack

claude

gemini

ChatGPT

Gamma

Julius AI

Microsoft Copilot

Work experience

Project Manager at NetCom Learning®, May 2026 - Present · 6 mos, Bengaluru

Assistant Campaign Manager at NetCom Learning®, Jul 2024 - Apr 2026 · 1 yr 10 mos, Hyderabad, KRAs: Manage a team of market research analysts, providing guidance, mentorship, and performance feedback. Prepare detailed reports and presentations that summarize research findings, insights, and recommendations Collaborate with marketing, sales, and product teams to ensure research aligns with broader business goals. Maintain and optimize the use of research tools, databases, and technology to improve research efficiency. Implement innovative ways to improve the research process, such as adopting new technology or advanced analytics. Aid in the transition towards ABM by aligning research efforts with account-based strategies and insights.

Campaign Team Lead at NetCom Learning®, Jul 2023 - Jun 2024 · 1 yr, Remote, KRAs: Campaign Performance: Increase in DM Meeting count and improve campaign conversion rates. Team Management & Development: Build and maintain a high-performing team with low turnover. Implement effective training and development programs for team members. Conduct regular performance reviews and provide constructive feedback. Strategic Planning & Execution: Develop and implement a comprehensive technology campaign strategy aligned with business objectives. Stay up-to-date on the latest technology trends and their potential impact on campaigns. Identify and evaluate new campaign technologies and tools. Proactively identify and mitigate campaign risks. Adapt and adjust campaigns based on performance data and market changes. Communication & Reporting: Clearly communicate campaign goals, objectives, and strategies to all stakeholders. Provide regular progress reports on campaign performance. Effectively present campaign results and insights to leadership. Maintain open communication channels with team members and stakeholders. Proactively address any concerns or questions about campaigns.

Coding Instructor & Mentor at WhiteHat Jr, May 2020 - Dec 2022 · 2 yrs 8 mos, Remote

Information Technology Recruiter at Spotlight Consultant, Aug 2019 - Apr 2020 · 9 mos

Resident Expert at Encore Capital Group, Jun 2010 - Jan 2015 · 4 yrs 8 mos, Gurugram, Haryana, India

Senior Quality Auditor at HyperQuality, Inc.- An Avaya Company, Feb 2009 - May 2010 · 1 yr 4 mos, Gurugram, Haryana, India

Education

PGDPTT, Elementary Education and Teaching, Symbiosis Centre for Distance Learning

BCA, Computer, Hindu College Amritsar