Operations at PhonePe!

Bengaluru

Bengaluru




MCA, Computer Applications
BMSIT
BCA, Computer Science
Sahyadri Degree College
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India
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Operations Associate at PhonePe, Oct 2025 - Present · 1 yr 2 mos, Bengaluru, Serve as first-line of defense in merchant onboarding, performing data verification, document validation, and quality checks to uphold RBI compliance standards. Execute RBI-compliant Video-based Customer Identification Process (V-CIP) and Video KYC (V-KYC) verifications as part of end-to-end Customer Due Diligence (CDD) for merchant onboarding. Verify customer identities through document authentication, facial recognition matching, and profile validation to meet CDD requirements
Technical Recruiter at PeerMe Software Technology Pvt. Ltd., Jul 2025 - Sep 2025 · 3 mos, Bengaluru, Managed end-to-end interview scheduling and candidate follow-ups, improving candidate conversion and reducing drop-offs. Conducted initial screening calls to evaluate candidate fit, shortlisting qualified profiles for further interview rounds. Sourced and shortlisted candidates across multiple hiring platforms, partnering with cross-functional teams to build a strong recruitment pipeline. Published and managed job postings across multiple recruitment platforms, including WorkIndia and Freelancer, to attract and source suitable candidates.
MCA, Computer Applications, BMSIT
BCA, Computer Science, Sahyadri Degree College