Headline

AWS & DevOps Engineer | CI/CD · Docker · Kubernetes · Terraform · Linux | Building cloud-native pipelines | Open to DevOps / Cloud roles

About

Graduated with a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University in 2023, specializing in software and systems troubleshooting. Currently employed as a Technical Support Engineer, focusing on diagnosing and resolving hardware, software, and network-related issues. Competencies include Unix, RDBMS, and JavaScript, with a strong commitment to improving user experience through effective problem resolution and knowledge sharing. At the current organization, collaborated with cross-functional teams to address recurring technical challenges and contributed to product and service enhancements. Documented troubleshooting guides and FAQs to empower users with self-service options. Dedicated to fostering teamwork and enabling success through a solutions-oriented mindset, while aligning with the company’s goals to deliver exceptional support.

Location

Bengaluru

AI stack

antigravity

claude code

codex

gemini

github copilot

Figma Make

Work experience

AWS & DevOps Intern at MicroDegree, Aug 2025 - Aug 2026 · 1 yr 1 mo, Karnataka, India, • Worked on AWS services including EC2, IAM, S3, and VPC • Built basic CI/CD pipelines using Git and automation tools • Created and managed Docker containers • Performed Linux server administration and troubleshooting • Contributed to deployment processes and DevOps best practices

Technical Support Representative at Side, Apr 2024 - Mar 2026 · 2 yrs, Bengaluru, Diagnose and resolve hardware, software, and network-related issues, collaborating with internal teams to escalate complex problems. Assist customers via [phone, email, chat, remote support tools], delivering effective solutions while maintaining a high level of professionalism and technical expertise. Document and update troubleshooting guides, FAQs, and knowledge base articles to enhance self-service options for users. Work closely with cross-functional teams to identify and address recurring issues, contributing to product and service improvements.

Web Development Intern at Comfort Technologies, May 2022 - Jun 2022 · 2 mos, Gained hands-on experience in HTML, CSS, and JavaScript through guided projects and practical implementation.

Education

Bachelor of Engineering - BE, Computer Science, Visvesvaraya Technological University

Bachelor of Engineering - BE, Computer science enineering, C. Byregowda institute of Technology