QA/Test Engineer | Mainframes • CICS/IMS | REST API Testing · Postman | Log Analysis · Datadog/Kibana/Splunk | Agile Delivery | Open to New Opportunities

India
B.tech, Electronics and Communications Engineering
Mallareddy institute of technology and science
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QA / Test Engineer | Tata Consultancy Services (TCS) | Oct 2022 – Present • Executed functional and regression test cases • Performed API testing using Postman • Validated Policy Insurance workflows • Analyzed logs using Datadog, Kibana & Splunk for defect identification and RCA • Worked on Mainframe systems for backend validation • Managed defects and collaborated in Agile teams to deliver quality releases Production Support Analyst | Tata Consultancy Services (TCS) | Oct 2021 – Sep 2022 • Provided L2 production support • Resolved incidents within SLA for USAA insurance applications • Used Putty and log analysis • Performed root cause analysis (RCA) and ensured quick resolution PROJECT EXPERIENCE : Insurance Policy Administration System (PAS) • Tested end-to-end policy lifecycle (Creation, Renewal, Updates) • Functional, Regression & API testing ACHIEVEMENTS • Resolved critical production issues efficiently • Reduced defect leakage
Hyderabad
System Engineer at Tata Consultancy Services, Oct 2021 - Present · 4 yrs 8 mos, India, QA / Test Engineer with 4.6 years of experience at Tata Consultancy Services (TCS) in Production Support and Software Testing within the US Insurance (USAA) domain. Expertise in Functional, Regression, and API Testing using Postman, along with log analysis using Datadog, Kibana and Splunk. Strong understanding of SDLC, STLC, and Agile methodologies.
B.tech, Electronics and Communications Engineering, Mallareddy institute of technology and science