Gazzali Zayn profile photo 1 on Tal

Gazzali Zayn

Fintech | Product | Tech

Bengaluru

10+ years of work experience

Upswing Financial Technologies
Nov 20224 yrsPresent

On-site

Building Embedded Finance !
Lendingkart
Jun 20226 mosNov 2022

Though it was a short stint, Had an amazing experience. 1. Understanding and solving Customer experience - Customer support 2. Analyzed how the evolving customer base raise queries and expect the problem to be solved 3. Based on the above analysis, Bringing in Chat bot - Designed, Implemented (1 Lakh per month Chatbot conversion) 4. Automation of general queries reducing human effort by more than 10 hours + on a daily basis (document generation, document retrieval, status updates etc,.) 5. Improving the process of vendor management
Zilingo
Apr 20202 yrs 3 mosJun 2022

Bengaluru, Karnataka, India

Primary objectives: End to End delivery of critical technical programs Transforming a startup based culture to an established process across engineering teams Improve Communication/ Identify bottleneck across engineering process and product delivery process Working on Web based application/ Hybrid Application/ Mobile Application - Aiding team to build the best in market customer oriented products
Zilingo
Jun 201911 mosApr 2020

Greater Bengaluru Area

1. Program Management from requirement to delivery (+Feedback cycle) 2. Agile Process incorporation and Retrospective changes - Incremental team/Process improvements 3. Team building/ Ownership/ Reducing delivery cycles 4. Imparting Cost optimization mindset 5. Product Roadmap / Prioritization/ Handling Ambiguous scenarios 6. Handling Engineering teams from different Geographies. 7. Working in a cool tech stack :)
Teletext Holidays
Feb 20181 yr 5 mosJun 2019

Greater Hyderabad Area

1. Handle multiple clients (complete project mgmt, budgeting and customer relationships) 2. Pre-Sales of new projects (Competitor analysis, Industry trends -> to improve sales or reduce cost) 3. Handling the Machine Learning and NLP related projects (cost optimization and customer handling areas)
MAQ Software
Apr 20161 yr 11 mosFeb 2018

Hyderabad Area, India

• Serve as a communication channel between teams/team members and client/vendors. • Gather requirements from client on the upcoming features, validate the requirement and provide initial estimates • Hold client meetings for discussions on SLA, Acceptance Criteria for features, Prioritization, Risk Management etc. • Creating weekly presentations, Monthly Business Review and Quarterly Business Review • Crunch numbers on daily/weekly/quarterly basis over which business level decisions are made  Numbers based on efforts put forth by teams/ team members  DevOps key statistics like number of tickets, FTR- First Time Response, TTR- Time to Resolve  Forecasted numbers for future iteration (like capacity planning for future features) • Advocate incremental improvement to process with focus on security, quality and time  Automated the whole deployment process to avoid any need of manual intervention during deployments  Worked in the Gamiication of review system to achieve better coding standards  Introduced the cross-over shifts to aid in better client communications • Organizing daily scrum, sprint review meeting, retrospective meeting and shift allocation meeting • Using Project Management tools (currently using Visual Studio Online) to monitor workflow, team velocity (burn down charts) and various project attributes for each iteration/sprint using User Stories, Tasks, Bugs, Issues, capacity etc. • Honing the role of gate keeper for production systems and conducting periodic quality check to identify any gap in process • Goal setting for individual team members and team by conducting one on sessions • Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects

Gazzali’s AI Stack

anthropic apis
anthropic apis
claude code
claude code
claude
claude
codex
codex
gemini
gemini
github copilot
github copilot

Education

Indian Institute of Management Udaipur

Master of Business Administration (M.B.A.)

Indian Institute of Management Udaipur

20142 yrs2016
Anna University Chennai

Bachelor's Degree, Computer Science

Anna University Chennai

20064 yrs2010

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Headline

Fintech | Product | Tech

About

Given a problem, I solve. Doesn't matter what it takes. Got to learn that!

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

codex

gemini

github copilot

Work experience

Product Solutions at Upswing Financial Technologies, Nov 2022 - Present · 4 yrs, On-site, Building Embedded Finance !

Senior Technical Product Manager at Lendingkart, Jun 2022 - Nov 2022 · 6 mos, Though it was a short stint, Had an amazing experience. 1. Understanding and solving Customer experience - Customer support 2. Analyzed how the evolving customer base raise queries and expect the problem to be solved 3. Based on the above analysis, Bringing in Chat bot - Designed, Implemented (1 Lakh per month Chatbot conversion) 4. Automation of general queries reducing human effort by more than 10 hours + on a daily basis (document generation, document retrieval, status updates etc,.) 5. Improving the process of vendor management

Senior Technical Product Manager at Zilingo, Apr 2020 - Jun 2022 · 2 yrs 3 mos, Bengaluru, Karnataka, India, Primary objectives: End to End delivery of critical technical programs Transforming a startup based culture to an established process across engineering teams Improve Communication/ Identify bottleneck across engineering process and product delivery process Working on Web based application/ Hybrid Application/ Mobile Application - Aiding team to build the best in market customer oriented products

Technical Product Manager at Zilingo, Jun 2019 - Apr 2020 · 11 mos, Greater Bengaluru Area, 1. Program Management from requirement to delivery (+Feedback cycle) 2. Agile Process incorporation and Retrospective changes - Incremental team/Process improvements 3. Team building/ Ownership/ Reducing delivery cycles 4. Imparting Cost optimization mindset 5. Product Roadmap / Prioritization/ Handling Ambiguous scenarios 6. Handling Engineering teams from different Geographies. 7. Working in a cool tech stack :)

Product Manager at Teletext Holidays, Feb 2018 - Jun 2019 · 1 yr 5 mos, Greater Hyderabad Area, 1. Handle multiple clients (complete project mgmt, budgeting and customer relationships) 2. Pre-Sales of new projects (Competitor analysis, Industry trends -> to improve sales or reduce cost) 3. Handling the Machine Learning and NLP related projects (cost optimization and customer handling areas)

Associate Technical Project Manager at MAQ Software, Apr 2016 - Feb 2018 · 1 yr 11 mos, Hyderabad Area, India, • Serve as a communication channel between teams/team members and client/vendors. • Gather requirements from client on the upcoming features, validate the requirement and provide initial estimates • Hold client meetings for discussions on SLA, Acceptance Criteria for features, Prioritization, Risk Management etc. • Creating weekly presentations, Monthly Business Review and Quarterly Business Review • Crunch numbers on daily/weekly/quarterly basis over which business level decisions are made  Numbers based on efforts put forth by teams/ team members  DevOps key statistics like number of tickets, FTR- First Time Response, TTR- Time to Resolve  Forecasted numbers for future iteration (like capacity planning for future features) • Advocate incremental improvement to process with focus on security, quality and time  Automated the whole deployment process to avoid any need of manual intervention during deployments  Worked in the Gamiication of review system to achieve better coding standards  Introduced the cross-over shifts to aid in better client communications • Organizing daily scrum, sprint review meeting, retrospective meeting and shift allocation meeting • Using Project Management tools (currently using Visual Studio Online) to monitor workflow, team velocity (burn down charts) and various project attributes for each iteration/sprint using User Stories, Tasks, Bugs, Issues, capacity etc. • Honing the role of gate keeper for production systems and conducting periodic quality check to identify any gap in process • Goal setting for individual team members and team by conducting one on sessions • Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects

Education

Master of Business Administration (M.B.A.), Indian Institute of Management Udaipur

Bachelor's Degree, Computer Science, Anna University Chennai