Headline

Business Leader | Strategy PnL & Ops | Reliance Retail | Policy Bazaar | OYO | IIM Indore

About

Strategic leader with 7 years of experience advising C-suite executives on corporate strategy, growth planning, and operational excellence. Proven track record in designing go-to-market initiatives, financial modeling, and P&L management, driving sustainable revenue growth across retail and financial services. MBA from IIM Indore. Seeking opportunities to leverage my skills in strategy and program management to drive business growth.

Location

Bengaluru

AI stack

claude code

claude

deepseek

elevenlabs

gemini

grok

Work experience

Strategy & Project - CEO's Office at Reliance Retail, May 2023 - Present · 3 yrs 6 mos, Bengaluru, Karnataka, India, 1. Partnered with the CEO and executive team to define and execute strategic initiatives. 2. Delivered data-driven solutions, forecasted sales with 95% accuracy, and developed inventory planning mechanisms, reducing holding costs by 15% and increasing product availability by 20%. 3. Managed a portfolio of over ₹750 Cr, including 350+ EBOs and 450+ SIS stores. 4. Designed a mass-premium brand strategy, boosting market share by 8%, and conducted market research for new market entries.

Program Manager at PolicyBazaar.com, Aug 2021 - May 2023 · 1 yr 10 mos, Gurugram, Haryana, India, ▸ Directed cross-functional programmes that improved key insurance business metrics by 30% — owned end-to-end project governance from scoping through execution and reporting. ▸ Developed financial models supporting revenue growth strategy, new product launches, and cost nationalization — models adopted directly into business planning cycles. ▸ Managed post-sales operations P&L (persistency, customer relations, escalations), improving NPS by 20 points through structured process re-engineering. ▸ Collaborated with underwriting, product, and technology teams to optimise service delivery workflows and reduce TAT across customer-facing processes.

Operations & Client Relationship - Key Account Manager at OYO, Dec 2019 - Jul 2021 · 1 yr 8 mos, India, ▪ Built and managed relationships with over 35 asset partners & their portfolio in USA. ▪ Drove multiple projects for the improvement of asset performance and partner satisfaction ▪ Mentored partners with insights to improve Revenue, Realization, Guest Experience & Ratings, Occupancy and Profitability. ▪ Coordinate with the cross-functional teams to ensure business target achievements, improved service delivery TAT and project completions.

Client Service Associate at MarketsandMarkets™, Oct 2018 - Dec 2019 · 1 yr 3 mos, India, ▪ Accountable for managing CXO level relationships ▪ Conduct extensive research on the business areas of the company for discussion and analysis of business pain areas for senior-level client presentations – across all sectors ▪ Interact with the senior management of large business groups to discuss potential opportunities, design and develop new service offerings, handling proposal, and commercial negotiations

Marketing Intern at Hubhopper, Apr 2017 - May 2017 · 2 mos, New Delhi Area, India

Education

Master of Business Administration - MBA, Marketing/Marketing Management, Sales, General, Indian Institute of Management, Indore

Foundation In Management - BA, Business Administration and Management, General, Indian Institute of Management, Indore