Headline

Building E-Commerce Products @ GoKwik | Driving Product-Led Growth

About

🔹 Product Leader | Scaling D2C & E-commerce Ecosystems I drive customer-centric product experiences that fuel growth for 550+ brands like BoAt, Plum, and mCaffeine. As the first Product Manager hire at Gokwik (now Sr. PM), I’ve led the 0-1 launch and scaling of a merchant-first checkout infrastructure handling $50M+ GMV/month, boosting conversion rates by 25% and retaining 95% of merchants through self-serve PLG strategies. My expertise spans building AI-powered SaaS products (ex-Data Scientist) and leading 18-member cross-functional teams to deliver high-impact solutions. At Gokwik, I partner with giants like Shopify India to onboard 7,000+ merchants in 6 months and automate workflows that cut setup time by 95%. What defines my work: ✅ Data-Backed Vision: From AWS migrations to checkout optimization, I turn analytics into actionable roadmaps. ✅ 0-1 Execution: Built a checkout product from scratch, scaling it to 2M+ monthly orders. ✅ Leadership: Mentor teams to balance speed with precision, delivering features weekly without compromising quality. I’m obsessed with simplifying complexity – whether integrating 30+ payment/marketing tools or designing 5-minute merchant onboarding flows. Passionate about AI’s potential to democratize commerce, I’m always exploring how technology can empower brands to focus on what they do best: creating value. Let’s connect if you’re building the future of D2C, payments, or AI-driven commerce!

Location

Bengaluru

AI stack

gemini

langchain

ollama

openai

Work experience

Principal Product Manager at GoKwik, Apr 2025 - Present · 1 yr 1 mo, Bengaluru, Karnataka, India

Senior Product Manager at GoKwik, Dec 2023 - Apr 2025 · 1 yr 5 mos, Bengaluru, Karnataka, India, PLG-Driven Merchant Growth: Scaled self-serve onboarding to 7,000+ Shopify merchants using product-led growth hacks achieving 40% MoM merchant retention.

Product Manager at GoKwik, Apr 2021 - Nov 2023 · 2 yrs 8 mos, As the first product manager at GoKwik, I collaborated with the technical team to successfully integrate our products and worked closely with management to develop a strategic product vision and roadmap. I defined and designed product features, ensuring they aligned with our overall goals. As a founding team member, I played a pivotal role in building and scaling our products from the ground up. I took on multiple responsibilities, including hands-on execution, quarterly roadmap planning, sprint management, backlog grooming, release planning, user acceptance testing, and post-launch analysis. My data-driven approach informed our decision-making process.

Lead - Technology & Integrations at OneGreen, Apr 2021 - Apr 2021 · 1 mo, Remote

Product Intern - Launch at OneGreen, Jan 2021 - Mar 2021 · 3 mos, - Working on building an e-commerce platform for the first 500 customers to scaling it up for the next 5 million - In a role of a generalist product manager with a focus on problem statements around customer experience, customer support & user insights. Spearheading the team for building the product, where I help define and manage the end-to-end user experience. - Working closely with engineers, designers, sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics, etc.) to ship high-quality products. - Helping to create a world-class customer experience platform supporting end-users as well as internal & support teams.

Senior Member at Insight - The Data Science Society of IMI, New Delhi, Feb 2020 - Mar 2021 · 1 yr 2 mos, New Delhi, Delhi, India, - Developed analytics products for solving business problems, also collaborated with faculties, alumni's and members on various projects - Involved in recruitment, training, and mentoring of the junior batch for developing analytics skills - Worked on strategic planning and execution of various initiatives

Product Management & Strategy Intern at Hughes Systique Corporation (HSC), Apr 2020 - May 2020 · 2 mos, Gurgaon, Haryana, Responsibilities: Strategy Formulation: Defining Product Strategies, Development of Product Roadmaps & Go-to-Market Strategy for multiple software accelerators across multiple domains. Market Analysis: Market Sizing, Competitor benchmarking, Market intelligence and Industry trend analysis to support strategic decision making

Sr. Data Scientist at AppZoro Technologies Inc., Jun 2018 - Mar 2019 · 10 mos, Jaipur, India, - Product Lead for developing Web app for Intelligent Data Center/ On-Premise servers/Private Cloud to Public Cloud Migration (AWS): - Contributed from Design to Go-to-Market strategy of the product by leading a small team of developers, designers and data scientists. - Developed backend in Python and Node.js, implemented automated workflows and testing mechanism. - Responsible for laying out product roadmaps and growth plans on strategic priorities, customer feedback, and business requirements for project success while also resulting in a meaningful business. - Developed web app to create and deploy Facebook Chatbots using NLP and Messenger API at a rapid pace and large scale.

Education

Master of Business Administration - MBA, Marketing, Analytics, IMI Delhi

Bachelor of Technology (B.Tech.), Computer Science, Poornima Institute of Engineering & Technology