Ganeshan E profile photo 1 on Tal

Ganeshan E

Industrial PC Product Engineer | Troubleshooting | Validation | RMA | R&D

Bengaluru

4+ years of work experience

Portwell India Technology Pvt Ltd
Feb 20268 mosPresent

Bengaluru

Industrial PC Engineer | RMA & Product Support at Portwell Working on Industrial PCs, Panel PCs, and Box PCs involving hardware troubleshooting, RMA analysis, system validation, disk cloning, Windows IoT support, and product testing. Supporting customer requirements, technical demonstrations, and coordination with engineering and logistics teams for industrial computing solutions.
Tessolve
Feb 20207 mosAug 2020

Bengaluru

Movate
Dec 20181 yr 3 mosFeb 2020

Worked with Movate as a NOC Engineer supporting GPON network operations for a South African telecom client using Nokia GPON infrastructure. Responsible for monitoring network performance, handling incident management, troubleshooting fiber network issues, and ensuring service uptime for broadband and telecom services. Experienced in analyzing alarms, coordinating with field and technical teams, and supporting OLT/ONT-related operations in a live network environment. Worked in a 24/7 network operations environment focused on maintaining stable and reliable GPON services for end users.
United Telecoms Limited, India
Sep 20162 yrs 4 mosDec 2018

Bengaluru

Worked on United Telecoms Limited projects focused on GPON (Gigabit Passive Optical Network) and optical communication systems. Experienced in OLT/ONT system testing, circuit-level troubleshooting, and performance validation of GPON, DWDM, and NFS systems. Hands-on experience configuring OLT and ONT devices through LCT software, including HSI, VoIP, and Wi-Fi service setup. Skilled in testing and troubleshooting telecom cards such as SCC, SCU, BMU, 1G, 2.5G, and 10G modules. Also worked on flash memory programming using SuperPro universal gang programmers for production and hardware support activities.

Ganeshan’s AI Stack

claude
claude

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

DHIRAJLAL GANDHI COLLEGE OF TECHNOLOGY, SALEM

20123 yrs2015

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Headline

Industrial PC Product Engineer | Troubleshooting | Validation | RMA | R&D

About

Electronics and Hardware Engineer with a strong background in industrial computing, hardware testing, troubleshooting, system integration, and RMA operations. Currently working with Industrial PCs, Panel PCs, Box PCs, embedded systems, storage devices, and peripheral components. Experienced in hardware diagnostics, failure analysis, system validation, OS deployment, SSD cloning, BIOS configuration, driver validation, and technical support. Regularly involved in product testing, issue replication, root cause analysis, repair coordination, and ensuring reliable system performance for industrial applications. Hands-on experience with industrial-grade hardware including motherboards, processors, RAM, SSDs, power supplies, networking modules, and I/O interfaces. Skilled in assembling, configuring, testing, and troubleshooting systems for production, validation, and customer deployment environments. Passionate about improving processes, optimizing workflows, and developing practical solutions to technical challenges. Previously worked in the telecommunications domain, supporting GPON infrastructure, OLT/ONT systems, network operations, and telecom equipment testing for both domestic and international projects. This experience helped build a strong foundation in networking, troubleshooting, and customer-focused technical support. Certified in Microsoft Azure Fundamentals (AZ-900), with knowledge of cloud concepts, Azure services, security, compliance, and cloud technologies. Core Skills: • Industrial PCs (Panel PC, Box PC, Embedded Systems) • Hardware Testing & Troubleshooting • RMA Management & Failure Analysis • System Integration & Validation • SSD Cloning & OS Deployment • BIOS Configuration & Driver Validation • Windows & Linux Environments • Networking Fundamentals & GPON Technologies • Microsoft Azure Fundamentals (AZ-900) I enjoy solving complex technical problems, learning emerging technologies, and sharing practical engineering experiences. My goal is to continuously grow in the fields of industrial computing, hardware engineering, system validation, and technology solutions while contributing to reliable and innovative products.

Location

Bengaluru

AI stack

claude

Work experience

Production Engineer & RMA Engineer at Portwell India Technology Pvt Ltd, Feb 2026 - Present · 8 mos, Bengaluru, Industrial PC Engineer | RMA & Product Support at Portwell Working on Industrial PCs, Panel PCs, and Box PCs involving hardware troubleshooting, RMA analysis, system validation, disk cloning, Windows IoT support, and product testing. Supporting customer requirements, technical demonstrations, and coordination with engineering and logistics teams for industrial computing solutions.

LTE Network Engineer at Tessolve, Feb 2020 - Aug 2020 · 7 mos, Bengaluru

Network Engineer at Movate, Dec 2018 - Feb 2020 · 1 yr 3 mos, Worked with Movate as a NOC Engineer supporting GPON network operations for a South African telecom client using Nokia GPON infrastructure. Responsible for monitoring network performance, handling incident management, troubleshooting fiber network issues, and ensuring service uptime for broadband and telecom services. Experienced in analyzing alarms, coordinating with field and technical teams, and supporting OLT/ONT-related operations in a live network environment. Worked in a 24/7 network operations environment focused on maintaining stable and reliable GPON services for end users.

Network Engineer at United Telecoms Limited, India, Sep 2016 - Dec 2018 · 2 yrs 4 mos, Bengaluru, Worked on United Telecoms Limited projects focused on GPON (Gigabit Passive Optical Network) and optical communication systems. Experienced in OLT/ONT system testing, circuit-level troubleshooting, and performance validation of GPON, DWDM, and NFS systems. Hands-on experience configuring OLT and ONT devices through LCT software, including HSI, VoIP, and Wi-Fi service setup. Skilled in testing and troubleshooting telecom cards such as SCC, SCU, BMU, 1G, 2.5G, and 10G modules. Also worked on flash memory programming using SuperPro universal gang programmers for production and hardware support activities.

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, DHIRAJLAL GANDHI COLLEGE OF TECHNOLOGY, SALEM