Headline

Senior Site Reliability Engineer at Moofwd Technologies

About

Application Support & SRE Lead | 11 years in IT | Expert in Production Support | Splunk | MFT | Performance Optimization | Based in India | Open to Relocate to UAE With 10+ years of solid experience in the IT industry, I specialize in Production Support, Site Reliability Engineering (SRE), and Application Support across critical enterprise environments. I have led high-impact L2/L3 support teams, managed monitoring via Splunk, and delivered end-to-end ownership in performance tuning, incident management, MFT integrations, and RCA delivery. ✅ Proven leadership in handling 24x7 production environments ✅ Strong hands-on in Splunk Dashboards, Regex, ITSI ✅ Experience in financial services & enterprise-grade support systems ✅ Adept in working with global teams across different time zones ✅ Actively exploring opportunities in Dubai, Abu Dhabi, UAE Let’s connect if you are hiring or collaborating in the UAE tech support or DevOps ecosystem. 📧 vgm141935@gmail.com | 📍 Open to relocate to UAE | 💼 Looking for SRE / Application Support Lead roles

Location

Pune City

AI stack

claude

deepseek

gemini

Work experience

Senior Site Reliability Engineer at Moofwd, Inc., Sep 2024 - Present · 1 yr 11 mos, • Being a SRE in BizOps team, managed PCF applications, traffic routing, and work order analysis. Ensured application availability and seamless transaction processing. • Actively handle TRT (Technical Response Team) bridges and conducted issue analysis using Dynatrace. • Developed DOMO and Splunk dashboards for operational insights, real-time monitoring and data analytics. • Performed major incident management and BAU activities within the BizOps team, ensuring high availability and reliability of critical financial applications.

Technical Lead at ValueLabs, Dec 2022 - Jul 2024 · 1 yr 8 mos, Hyderabad, Telangana, India, • Orchestrated the deployment of Java applications leveraging Deployment Scheduler, Jenkins, and Ansible tool. • Spearheaded periodic Release and Maintenance activities. • Executed quarterly database password changes in Prod and Non-prod environments. • Investigated application-related issues documented in Jira tickets. • Coordinated with Development, DBA, and Release Management teams to ensure seamless operation of Prod and Non-Prod environments. • Engineered the scheduling of data refresh jobs for daily and monthly DB Refreshes using Rundeck tool.

Lead Software Engineer at DISYS, Nov 2021 - Dec 2022 · 1 yr 2 mos, Pune District, Maharashtra, India, • Adopted a holistic problem-solving approach, effectively connecting the dots across the technology stack during production events to minimize downtime and optimize overall platform performance. • Leveraged Jenkins pipelines to seamlessly deploy applications on the PCF cloud environment, swiftly troubleshooting any encountered issues through detailed analysis of Jenkins logs. • Orchestrated traffic routing on PCF applications to facilitate smooth maintenance activities while setting up monitoring alerts in Splunk for proactive issue detection. • Conducted thorough analysis of ITSM activities within the platform, providing actionable feedback to development teams to address operational gaps and enhance system resilience.

Software Engineer II at TSYS CARD TECH SERVICES INDIA PRIVATE LIMITED, Dec 2020 - Nov 2021 · 1 yr, Pune District, Maharashtra, India, • Engaged in data migration initiatives from On-Premise to Google Cloud, ensuring seamless transition and data integrity. • Conducted thorough issue debugging on Abinito ETL tool for efficient setup and execution of jobs within the Abinito environment. • Monitored replication and SQL Server Integration Services (SSIS) jobs to maintain data consistency and streamline data workflows.

Software Engineer at TSYS Card Services, Dec 2020 - Nov 2021 · 1 yr, Executed data migration from on-prem to Google Cloud using AbInitio ETL tool, MS SQL Server, and Oracle DB services. Resolved data integrity issues by executing corrective SQL statements and stored procedures against production databases. Monitored and troubleshot batch jobs on Control-M; performed log analysis on Splunk and Unix servers to diagnose failures. Participated in monthly disaster recovery drills, system patching, and maintenance activities following ITIL/ITSM standards.

Education

Master of Computer Applications, Savitribai Phule Pune University

Bachelor of Computer Applications, Savitribai Phule Pune University