---
title: "Gaganpreet Singh - Associate Consultant in Gurugram | Tal"
description: "Meet Gaganpreet Singh, ServiceNow Developer | Service Catalog | ITSM | CSA | REST Integrations based in Gurugram."
image: "https://tal.club/meet/gaganpreet-singh-2/share-image"
---

# Gaganpreet Singh on Tal

## Headline

ServiceNow Developer \| Service Catalog \| ITSM \| CSA \| REST Integrations

## About

ServiceNow Developer with 6\+ years of experience in ServiceNow ITSM, Service Catalog development, and platform administration\.Technical expertise:Service Catalog \| Record Producers \| Client Scripts \| Server Scripts \| Business Rules \| UI Policies \| Workflow \(Legacy\) \| Flow Designer \| REST API Integrations \| Orchestration \| Automation \| Request Fulfilment \| SLA \| ACLs \| Update Sets \| Javascript \| ServiceNow \| Angular\.jsHands\-on experience across modules including ITSM, CSM & GRC\.Experience across L1 Support → ServiceNow Admin → Developer, providing strong understanding of real\-world implementations, business processes, and scalable platform design\.You can reach out to me at topmate\.io/gaganp98

## Location

Gurugram

## Work experience

Associate Consultant at Capgemini, Apr 2024 \- May 2026 · 2 yrs 2 mos, Gurugram, Working on the organization's ServiceNow Portal for employees, focusing on catalog development, bug fixes, workflow design, client and server scripting, orchestration, widget creation, platform health tasks, and bulk imports\. I maintain a 99% bug resolution rate fixing complex issues\. Additionally, I mentor junior engineers, helping them grow in ServiceNow domain\.

Senior Software Engineer at Capgemini, Oct 2021 \- Apr 2024 · 2 yrs 7 mos, Noida, Uttar Pradesh, India, Worked extensively on ServiceNow Catalog Development, covering a wide range of areas including catalog item creation, client and server\-side scripting, widgets, workflow configuration, automation and orchestration, cost structure setup, and overall user experience enhancement\. Focused on building efficient, scalable, and business\-aligned solutions\.

Software Engineer at Capgemini, Oct 2020 \- Oct 2021 · 1 yr 1 mo, Noida, Uttar Pradesh, India, Worked as a ServiceNow Administrator, managing user access, platform configurations, and system performance\. Supported ITSM modules, maintained CMDB accuracy, and handled catalog\-related issues\. Monitored scheduled jobs, resolved platform incidents and Created reports, documentation to support users, ensuring smooth daily operations\.

## Education

Bachelor of Computer Applications, Information Technology, Guru Nanak Dev University, Amritsar

12th, Business/Commerce, General, Devi Sahai S\.D Senior Seconday School

[View the original profile](https://tal.club/meet/gaganpreet-singh-2)

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