Gagandeep Singh profile photo 1 on Tal

Gagandeep Singh

Sky-high Sales Professional with a Flair for Aviation Excellence ✈️

Delhi

6+ years of work experience

TravClan
Sep 20231 yr 3 mosNov 2024

Delhi, India

Handled FIT's, Corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) bookings, coordinating with suppliers to meet agent needs and expectations. Specialize in designing and managing travel packages for Thailand, enhancing agents customer experiences through tailored itineraries. Maintaining and bringing new hotels and local suppliers to secure competitive rates and unique offerings, increasing in customer satisfaction. Conducted market research to identify trends and adjust offerings, leading to a 3X growth in sales and revenue in just 1 year. Provide exceptional customer service and support, assisting agents customers with inquiries and ensuring seamless travel experiences via calls or video calls. Handle operations as needed, ensuring smooth execution of travel arrangements and timely problem resolution. Created marketing materials to generate leads and ensured their authenticity. Conducted training sessions for travel agents and their teams to increase sales. Conducted personal meetings and conferences with agents to create more business. Monitored profit and loss for each booking. Skilled in leadership and team management, having built and managed a team of five. Onboarded new agents and corporates for business growth. Last but not least Leverage extensive flights experience to create comprehensive and appealing travel packages.
Adaerotech Pvt. Ltd.
Feb 20212 yrs 3 mosApr 2023

Greater Kailash

Maximized sales opportunities by upselling and cross-selling products to existing customers. Identified customer and organizational needs, communicating the benefits of products and services, resulting in increased sales. Collaborated with the marketing team to expand the business. Delivered product presentations to B2B clients. Managed incoming and outgoing inventory for the warehouse, including tracking shipments and ensuring accurate stock counts. Coordinated with suppliers and carriers to ensure the timely delivery of products and materials. Drove corporate sales by cultivating and maintaining strong relationships with key decision-makers. Identified new product opportunities and business avenues to drive growth and expand the product portfolio.
InterGlobe Enterprises
Oct 20191 yr 3 mosDec 2020

Gurugram, Haryana, India

Assisted with registration, check-in, and ticketing process to ensure a seamless customer experience. Managed online event registration and ticketing systems to ensure accurate and timely data collection. Managed online and offline refunds of customers. Processed incoming and outgoing mail with solutions, ensuring accuracy and timeliness delivery of tickets.
GO-MMT
Jul 20193 mosSep 2019

Gurugram, Haryana, India

Developed and maintained relationship with key clients, resulting increase in repeat business. Analyzed competitor pricing and market trends to develop competitive pricing strategies, resulting increase in sales. Provided guidance of visa and countries rules to customer.
RDM Lufthansa
Nov 20171 yr 6 mosApr 2019

Gurugram, Haryana, India

Assisted with registration, check-in, and ticketing process to ensure a seamless customer experience. Managed online event registration and ticketing systems to ensure accurate and timely data collection. Managed online and offline refunds of customers.

Education

University School of Management Studies, GGSIPU

B.com (Hons), Business/Commerce, General

University School of Management Studies, GGSIPU

20143 yrs2017
University School of Management Studies, GGSIPU

Bachelor of Commerce - BCom, Business Administration and Management, General

University School of Management Studies, GGSIPU

20143 yrs2017

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Headline

Sky-high Sales Professional with a Flair for Aviation Excellence ✈️

About

A personable and trustworthy professional with over six years of experience in sales and operations within the B2B sector, including more than four years in the travel industry. Demonstrates expertise in identifying new clients, gaining their trust, and maximizing business opportunities. Possesses strong leadership and team management skills, with extensive knowledge of the travel industry and flight operations

Location

Delhi

Work experience

Destination Expert at TravClan, Sep 2023 - Nov 2024 · 1 yr 3 mos, Delhi, India, Handled FIT's, Corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) bookings, coordinating with suppliers to meet agent needs and expectations. Specialize in designing and managing travel packages for Thailand, enhancing agents customer experiences through tailored itineraries. Maintaining and bringing new hotels and local suppliers to secure competitive rates and unique offerings, increasing in customer satisfaction. Conducted market research to identify trends and adjust offerings, leading to a 3X growth in sales and revenue in just 1 year. Provide exceptional customer service and support, assisting agents customers with inquiries and ensuring seamless travel experiences via calls or video calls. Handle operations as needed, ensuring smooth execution of travel arrangements and timely problem resolution. Created marketing materials to generate leads and ensured their authenticity. Conducted training sessions for travel agents and their teams to increase sales. Conducted personal meetings and conferences with agents to create more business. Monitored profit and loss for each booking. Skilled in leadership and team management, having built and managed a team of five. Onboarded new agents and corporates for business growth. Last but not least Leverage extensive flights experience to create comprehensive and appealing travel packages.

Business Developer & Warehouse Management at Adaerotech Pvt. Ltd., Feb 2021 - Apr 2023 · 2 yrs 3 mos, Greater Kailash, Maximized sales opportunities by upselling and cross-selling products to existing customers. Identified customer and organizational needs, communicating the benefits of products and services, resulting in increased sales. Collaborated with the marketing team to expand the business. Delivered product presentations to B2B clients. Managed incoming and outgoing inventory for the warehouse, including tracking shipments and ensuring accurate stock counts. Coordinated with suppliers and carriers to ensure the timely delivery of products and materials. Drove corporate sales by cultivating and maintaining strong relationships with key decision-makers. Identified new product opportunities and business avenues to drive growth and expand the product portfolio.

Reservations Ticketing Agent at InterGlobe Enterprises, Oct 2019 - Dec 2020 · 1 yr 3 mos, Gurugram, Haryana, India, Assisted with registration, check-in, and ticketing process to ensure a seamless customer experience. Managed online event registration and ticketing systems to ensure accurate and timely data collection. Managed online and offline refunds of customers. Processed incoming and outgoing mail with solutions, ensuring accuracy and timeliness delivery of tickets.

Executive Flight Contracting at GO-MMT, Jul 2019 - Sep 2019 · 3 mos, Gurugram, Haryana, India, Developed and maintained relationship with key clients, resulting increase in repeat business. Analyzed competitor pricing and market trends to develop competitive pricing strategies, resulting increase in sales. Provided guidance of visa and countries rules to customer.

Reservation & Ticketing Agent at RDM Lufthansa, Nov 2017 - Apr 2019 · 1 yr 6 mos, Gurugram, Haryana, India, Assisted with registration, check-in, and ticketing process to ensure a seamless customer experience. Managed online event registration and ticketing systems to ensure accurate and timely data collection. Managed online and offline refunds of customers.

Education

B.com (Hons), Business/Commerce, General, University School of Management Studies, GGSIPU

Bachelor of Commerce - BCom, Business Administration and Management, General, University School of Management Studies, GGSIPU