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Gagan Rao

Product Manager @ Wipro | Product Strategy & Value Delivery | SAFe® PO/PM Certified

Bengaluru

11+ years of work experience

Wipro
Feb 20224 yrs 9 mosPresent

On-site

Wipro
Mar 20222 yrs 4 mosJun 2024

Bengaluru, Karnataka, India

• Served as primary interface between customer stakeholders and development teams for TEX API (Travel & Expense), managing product backlog and user stories across multiple Scrum teams serving 300K+ users within the SAFe Agile framework. • Defined program increment objectives and facilitated iteration planning for APIA (Accounts Payable Invoice Automation), orchestrating backlog refinement, sprint planning, and dependency management to ensure continuous value delivery from concept to release. • Contributed to program vision, roadmap, and content presentations, ensuring alignment with strategic objectives; achieved 40% reduction in manual effort and 30% improvement in business process efficiency through end-to-end product delivery. • Managed complex system/module migrations with a startup mindset, directing delivery of new features within existing architecture frameworks, ensuring adherence to quality standards and timelines while resolving moderate-to-high complexity technical and business challenges. • Coordinated requirements management and stakeholder alignment across business functions, conducting workshops to elicit needs, define user stories, and translate them into actionable backlog items with clear acceptance criteria. • Partnered with engineering, design, and business teams to define product strategy, prioritize roadmaps, and align deliverables with broader organizational goals, demonstrating full understanding of product specialization and systems architecture. • Presented program increment outcomes, business impact, and ROI improvements to executive leadership teams, influencing strategic direction and cultivating trusted relationships with internal and external partners. • Drove continuous improvement initiatives across multiple Retail Tech products, applying data analysis and interpretation to identify bottlenecks, optimize iteration velocity, and ensure consistent value delivery in a global delivery model.
Nov 20171 yr 10 mosAug 2019

Bengaluru, Karnataka, India

TCS
Aug 20156 yrs 7 mosFeb 2022

India

• Acted as primary interface between CXO stakeholders and development teams for enterprise analytics and financial dashboard solutions, managing product backlog and facilitating sprint planning that reduced reporting turnaround by 60% and improved strategic planning visibility. • Coordinated with stakeholders across multiple business units to align priorities and expectations, applying strategic planning and business acumen to shape solutions that translated business requirements into measurable product outcomes. • Shipped BTS Review and Billing Anomaly Detection products end-to-end from concept to release, defining program increment objectives, managing iterations, and maintaining cohesive backlog flow to support continuous value delivery across verticals. • Managed end-to-end product development lifecycle including ROI analysis, risk management, product backlog creation, user stories definition, and dependency management within an Agile/SAFe environment, ensuring high-quality releases aligned with customer needs. • Partnered with Corporate Finance and Procurement teams to build SAP HANA-based analytical solutions, demonstrating strong systems architecture understanding and data analysis skills to drive cost, profitability, and billing optimization. • Applied continuous improvement principles and data interpretation to finance and corporate functions, enabling better forecasting and strategic alignment of technology investments with business objectives. • Cultivated effective relationships with internal and external partners across global teams, influencing project outcomes and peer groups to ensure consistent product delivery, quality, and adoption — contributing to a 25% improvement in customer satisfaction scores.
Tata Consultancy Services
Aug 20154 yrs 11 mosJun 2020

Mumbai Metropolitan Region

Gagan’s AI Stack

claude
claude
deepseek
deepseek
gemini
gemini
kimi
kimi
openai
openai
ChatGPT
ChatGPT

Education

B. M. S. College of Engineering

Master of Business Administration, Finance, General

B. M. S. College of Engineering

20171 yr2018

Bachelor of Engineering, ENGINEERING

Basaveshwar Engineering College - India

20114 yrs2015

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Headline

Product Manager @ Wipro | Product Strategy & Value Delivery | SAFe® PO/PM Certified

About

Product Manager with 10+ years of experience building and delivering enterprise products in the finance and retail domain. I focus on turning business problems into clear product plans and driving them to execution. Experienced in leading large initiatives involving system integrations, platform improvements, and automation. Strong at working with engineering, design, and business teams to deliver real outcomes. Known for clear prioritization, stakeholder alignment, and on-time delivery. Have led transformation initiatives that improved visibility, efficiency, and decision-making.

Location

Bengaluru

AI stack

claude

deepseek

gemini

kimi

openai

ChatGPT

Work experience

Product Manager at Wipro, Feb 2022 - Present · 4 yrs 9 mos, On-site

Product Manager at Wipro, Mar 2022 - Jun 2024 · 2 yrs 4 mos, Bengaluru, Karnataka, India, • Served as primary interface between customer stakeholders and development teams for TEX API (Travel & Expense), managing product backlog and user stories across multiple Scrum teams serving 300K+ users within the SAFe Agile framework. • Defined program increment objectives and facilitated iteration planning for APIA (Accounts Payable Invoice Automation), orchestrating backlog refinement, sprint planning, and dependency management to ensure continuous value delivery from concept to release. • Contributed to program vision, roadmap, and content presentations, ensuring alignment with strategic objectives; achieved 40% reduction in manual effort and 30% improvement in business process efficiency through end-to-end product delivery. • Managed complex system/module migrations with a startup mindset, directing delivery of new features within existing architecture frameworks, ensuring adherence to quality standards and timelines while resolving moderate-to-high complexity technical and business challenges. • Coordinated requirements management and stakeholder alignment across business functions, conducting workshops to elicit needs, define user stories, and translate them into actionable backlog items with clear acceptance criteria. • Partnered with engineering, design, and business teams to define product strategy, prioritize roadmaps, and align deliverables with broader organizational goals, demonstrating full understanding of product specialization and systems architecture. • Presented program increment outcomes, business impact, and ROI improvements to executive leadership teams, influencing strategic direction and cultivating trusted relationships with internal and external partners. • Drove continuous improvement initiatives across multiple Retail Tech products, applying data analysis and interpretation to identify bottlenecks, optimize iteration velocity, and ensure consistent value delivery in a global delivery model.

Masters Student at Persuing M.B.A at B M.S College of Engineering, Nov 2017 - Aug 2019 · 1 yr 10 mos, Bengaluru, Karnataka, India

Product Manager at TCS, Aug 2015 - Feb 2022 · 6 yrs 7 mos, India, • Acted as primary interface between CXO stakeholders and development teams for enterprise analytics and financial dashboard solutions, managing product backlog and facilitating sprint planning that reduced reporting turnaround by 60% and improved strategic planning visibility. • Coordinated with stakeholders across multiple business units to align priorities and expectations, applying strategic planning and business acumen to shape solutions that translated business requirements into measurable product outcomes. • Shipped BTS Review and Billing Anomaly Detection products end-to-end from concept to release, defining program increment objectives, managing iterations, and maintaining cohesive backlog flow to support continuous value delivery across verticals. • Managed end-to-end product development lifecycle including ROI analysis, risk management, product backlog creation, user stories definition, and dependency management within an Agile/SAFe environment, ensuring high-quality releases aligned with customer needs. • Partnered with Corporate Finance and Procurement teams to build SAP HANA-based analytical solutions, demonstrating strong systems architecture understanding and data analysis skills to drive cost, profitability, and billing optimization. • Applied continuous improvement principles and data interpretation to finance and corporate functions, enabling better forecasting and strategic alignment of technology investments with business objectives. • Cultivated effective relationships with internal and external partners across global teams, influencing project outcomes and peer groups to ensure consistent product delivery, quality, and adoption — contributing to a 25% improvement in customer satisfaction scores.

Functional Analyst at Tata Consultancy Services, Aug 2015 - Jun 2020 · 4 yrs 11 mos, Mumbai Metropolitan Region

Education

Master of Business Administration, Finance, General, B. M. S. College of Engineering

Bachelor of Engineering, ENGINEERING, Basaveshwar Engineering College - India