Headline

Senior Manager - Automation & AI | Developing Scalable AI Based Software Solutions

About

Walmart Global Tech has benefited from eight months of contributions to backend systems from an experienced software engineer with over five years of expertise in system optimization and scalable solutions. Proficiency in Docker, Elastic Stack (ELK), and Grafana has enabled impactful implementations that enhance performance and reliability. Previous roles at Akamai Technologies and Walmart Global Tech showcased skills in designing scalable architectures and integrating monitoring solutions. Known for fostering collaborative environments, driving technical innovations, and leveraging tools like Python and ReactJS to achieve operational excellence.

Location

Bengaluru

AI stack

claude code

claude

gemini

github copilot

n8n

githubcopilot

Work experience

Senior Manager - Software Engineering at Walmart Global Tech, Feb 2026 - Present · 8 mos, On-site, Developed LLM Powered (OpenAI) internal developer assistant for DNS troubleshooting and RCA generation, reducing mean time to resolution to 25%. Architected and led development of Network Automation Platform (NAP), a Django-based workflow orchestration system using Celery, RabbitMQ, and Redis for distributed task execution. Enabled self-service network provisioning with vendor-agnostic plugin architecture supporting Cisco NXOS, Arista EOS, and Juniper platforms, reducing provisioning time by 60%. Designed and implemented intent-based networking automation framework with infrastructure-as-code patterns. Built RESTful APIs using Django Ninja and FastAPI, integrated with NetBox as source-of-truth for configuration management and compliance validation across hybrid cloud environments (Azure, GCP). Integrated Infoblox and BIND with automation workflows, achieving 99.99% availability SLA for enterprise DDI services serving global infrastructure. Developed GenAI-powered network operations tools using OpenAI APIs, LangChain, and RAG patterns. Implemented intelligent change management, predictive capacity planning, and automated RCA generation, reducing mean time to resolution by 40%. Built real-time network observability stack using Kafka for telemetry streaming, Prometheus and Grafana for metrics visualization, and ELK stack (Elasticsearch, Logstash, Kibana) for log analytics. Deployed Splunk integration for enterprise-wide network health monitoring. Engineered OS upgrade automation workflow with distributor-worker pattern for parallel device operations. Implemented health checks, configuration backup, image transfer, and post-validation steps with automatic rollback capabilities, reducing upgrade windows by 70%. Led global engineering teams specializing in network software development, DDI services, and SRE practices. Fostered NetDevOps culture through mentorship, code reviews, and technical development programs, improving team velocity by 35%.

Staff/Manager Software Engineer at Walmart Global Tech India, Nov 2024 - Jan 2026 · 1 yr 3 mos, Developed ATOM framework, a DNS Walker utility using a tech stack encompassing languages and tools such as Python, Flask, JavaScript, and React JS along with Docker for efficient containerization. Planned enhancements involve integrating additional technologies for bulk lookups, improved DNS Health Map, and Single Sign-On, ensuring a robust and feature-rich toolset and integrated Gen AI compliance validation enabling automated build checks to reduce manual audits. Architected a scalable DNS solution Walmart Open Name Server (WONS) utilizing Python, GoLang, Ansible, and FastAPI. Leveraged Kubernetes for containerization, ensuring security and reliability in the DNS infrastructure while employing proprietary and open-source technologies like ISC Bind9 and recently enhance with GenAI based log summarization and anomaly detection for proactive insights. Created a robust system using Python, FastAPI, and ReactJS. Designed efficient database schemas with PostgreSQL and incorporated OpenSpec API specifications for comprehensive documentation. Utilized Kubernetes for containerization and implemented advanced inventory discovery and scheduling. Successfully deployed Zabbix into the infrastructure, enabling proactive monitoring of DNS and network health. This integration improved incident detection and resolution efficiency for critical services. Engineered a centralized monitoring solution for distributed DDI appliances, deployed via Kubernetes. Integrated GCP Cloud PostgreSQL and synchronized alerting with ServiceNow, streamlining incident management processes. Spearheaded DNS and Network Performance tool Developed DNS Poller for DNS performance evaluation, managing deployment across diverse environments.

Senior Software Engineer (SDE 4) at Walmart Global Tech, Nov 2021 - Nov 2024 · 3 yrs 1 mo, Bengaluru, Karnataka, India

Software Engineer at Akamai Technologies, Oct 2017 - Nov 2021 · 4 yrs 2 mos, Bengaluru Area, India, Worked as a Software Engineer II for over three years at Akamai Technologies, India, where I developed and maintained software applications using my creative problem-solving skills. Contributed as a Full Stack Developer within Akamai's network-systems team, specializing in Python-based web applications using Flask for backend functionalities and React JS for frontend operations, focusing on router and switch configuration within Akamai's Network. Previously, played a pivotal role in the Hardware Performance team, extensively analyzing hardware-related datasets. Elevated code quality and system scalability, ensuring optimized performance and adaptability. Collaborated effectively with global teams, leveraging diverse skills to foster synergy and teamwork. Maintained and optimized application server environments, ensuring seamless operational efficiency.

Hardware Performance Engineer at Akamai Technologies, Oct 2017 - Mar 2018 · 6 mos, Bengaluru, Karnataka, India

Monitoring Development Engineer at IPsoft, Jan 2017 - Oct 2017 · 10 mos, Bengaluru, Karnataka, India, • Coordinate with Senior Project Manangement in developing and engineering technical specifications and plans for executing corporate and client projects with a focus on IT monitoring and autonomics for Cisco environments. • Served as a subject matter expert (SME) on the companys flagship product (IPcenter) providing support to high profile business partnerships, clients and internal staff. At times this included on-site meetings with partners/clients and live demos of developed solutions. • Developed Perl libraries for the core application (IPcenter) to expand the systems functionality regarding monitoring capapability and automaitic resource discovery. Methods of endpoint interaction include SNMP, SSH Command Line, XML/RPC API, Rest/JSON API and various other methods. • Developed Javascript code for configuration of the adminstrative interface within IPcenter (IPadmin) to systemdatcially deploy host / service checks to monitored infrastructure. • Engineered applications for performing automatic resolution of regularly occuring IT issues on client endpoints/infrastructure via IPcenter’s automation utility, IPautomata.

Education

Master of Technology (M.Tech.), Software Engineering, Birla Institute of Technology and Science, Pilani

Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering, Dr. MGR Educational and Research Institute