Headline

Content Moderator at Free-Lancer

About

Analytical and detail-oriented professional with experience in data validation, data quality, record verification, discrepancy investigation, reporting, and process improvement across healthcare operations and content review environments. Experienced in processing and validating high-volume records while maintaining monthly quality accuracy and meeting SLA-driven targets. Strong analytical and problem-solving skills with experience identifying data inconsistencies, maintaining data integrity, documenting findings, and handling confidential information. Skilled in Microsoft Excel with working knowledge of Python, SQL, Power BI, Tableau, VBA, and exploratory data analysis.

Location

Bengaluru

AI stack

anthropic apis

antigravity

elevenlabs

gemini

geminicli

Stable Diffusion

Work experience

Customer Service Executive at iEnergizer, May 2026 - Present · 6 mos, Bengaluru, Karnataka, India

Claims Associate at Carelon Global Solutions India, Sep 2025 - Feb 2026 · 6 mos, Bengaluru, Karnataka, India, • Processed and validated 145+ healthcare enrollment records daily, supporting data accuracy and completeness. • Verified customer information across multiple systems to identify discrepancies and maintain consistent records. • Investigated inaccurate or inconsistent information and corrected records according to established procedures. • Performed high-volume record verification while maintaining regulatory compliance, confidentiality, and data integrity. • Supported reliable healthcare membership data through accurate validation and documentation.

Content Moderator at Free-Lancer, Jan 2025 - Aug 2025 · 8 mos, Bengaluru, Karnataka, India, Reviewed and analyzed 500+ records daily, maintaining monthly quality accuracy while meeting defined quality and SLA targets. • Analyzed records against established platform policies and documented findings to support accurate and consistent decision-making. • Investigated discrepancies and data inconsistencies, escalating complex cases according to defined procedures. • Maintained accurate documentation while processing high-volume records in a 24×7 SLA-driven environment. • Handled sensitive and confidential information in accordance with applicable policies and process requirements.

Insurance claim at Freelance, Apr 2024 - Jun 2025 · 1 yr 3 mos, Bengaluru, Karnataka, India

Intern at Mediomix, Jan 2024 - Mar 2024 · 3 mos, Bengaluru, Karnataka, India

Education

Masters, Forensic science, Jain (Deemed-to-be University)

B.Sc, Zoology, V.R.College, Nellore