Headline

AI & IT Leadership Strategist | Future of Work Advocate | Fitness Coach & Kettlebell Athlete

About

With nearly 18 years in IT delivery, customer success, and global operations, I’ve built and scaled cross-functional teams, led multi-million-dollar portfolios, and delivered double-digit growth for Fortune 500 clients. My career has been about converting delivery into a competitive advantage—whether it’s boosting margins, building global delivery centers, or driving digital transformation at scale. Today, I see a new frontier: AI as the next workforce. Just as cloud reshaped infrastructure, AI is redefining how IT delivery, operations, and leadership will work. Developers will evolve into AI Operators, team leads into Automation Foremen, and senior managers into AI Orchestrators & Strategists. My mission is to help organizations and professionals embrace this shift—turning AI from a buzzword into structured business impact. Currently, I: • Lead a 100+ member global delivery team and manage customer success for a Fortune 100 manufacturing giant. • Oversee staffing and governance for a 2,000+ FTE portfolio. • Align delivery with business outcomes through high-stakes negotiations and simplified execution in GCC environments. 🔸 What I do best • Scale teams and systems to meet aggressive growth targets. • Build strong executive relationships that unlock long-term value. • Deliver measurable business impact through structured governance. • Guide teams and leaders to adapt, integrate, and orchestrate AI in delivery & operations. Outside work, I’m a fitness coach and kettlebell athlete—disciplines that keep me grounded in consistency, resilience, and continuous growth. I believe the leaders of tomorrow will be those who can orchestrate humans + AI systems together—and I’m committed to being part of that transformation.

Location

Pune

Work experience

Account Manager / Customer Success Manager at Tata Consultancy Services, Nov 2023 - Present · 2 yrs 6 mos, Pune District, Maharashtra, India

Sales Enablement Lead - Data and Analytics at Tata Consultancy Services, Apr 2018 - Nov 2023 · 5 yrs 8 mos, Pune, Maharashtra, India

Recruitment Process Facilitator - D&A Stacks at Tata Consultancy Services, Aug 2021 - Jun 2023 · 1 yr 11 mos, Pune Division, Maharashtra, India

Bhopal Web Developer at Nimisha Technologies, Jul 2005 - Dec 2005 · 6 mos, Was responsible for most of the website designing assignments and also in troubleshooting as and when required in software as well as hardware. Was also responsible for assisting in software development assignments.

Sales Representative at M/s Music Empire, Bhopal, Dec 2004 - Jan 2005 · 2 mos, Was responsible for maintaining sales records and product marketing. Was also responsible for working on mixing of tracks and splitting channels as desired by the customers.

Education

BE, Mechanical, Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021

Class 12, PCM English Comp. Sc., MGM HS School