---
title: "Francis Moraes - Deputy General Manager Operations in Mumbai | Tal"
description: "Meet Francis Moraes, DGM at Thomas Cook based in Mumbai."
image: "https://tal.club/meet/francis-moraes/share-image"
---

# Francis Moraes on Tal

## Headline

DGM at Thomas Cook

## About

27 years of Rich experience in Travel Industry Corporate travel in Operations as well as Invoicing/Credit noting/ADM/Revenue creation/Team Management/Problem solver as well as Robotics process Automation for credit noting and revenue creation and a Degree in MBA marketing\.  Comprehensive experience in coordinating with Airlines for reservations, confirmations as well as for ensuring timely delivery of tickets\.  Demonstrated excellence in managing a company’s strategic approach to travel \(travel policy\), the negotiations with all vendors, day\-today operation of the corporate travel program, etc\.  Good interpersonal & communication skills with the ability to work in a multi cultural environment comprising of different nationalities\.  Expertise in handling Pan India centralization of billing/credit notes/Adm/Acm/recon with Robotic Process Automation in Credit notes and revenue creation\.  Skilled in Team Management\.

## Location

Mumbai

## Work experience

Deputy General Manager Operations at thomascook, Mar 2025 \- Present · 1 yr 4 mos

Sr\. Manager at Thomas Cook, Nov 2003 \- Present · 22 yrs 8 mos, Mumbai Area, India

Counter Staff at uniglobe mod travels, Apr 2001 \- Nov 2003 · 2 yrs 8 mos, mumbai, Key Deliverables  Working in Implants including Cadburys\.  Handling the both the counter domestic as well as international  Handling forex and all other travel requirements

Supervisor at orient express, Aug 1994 \- Apr 2001 · 6 yrs 9 mos, mumbai, Key Deliverables Operations both Domestic and International  Making bookings on IAC Computer as well as the Sitar Computer\.  Maintaining BSP statements\.  Ensuring ontime delivery of tickets to customers

Counter Staff at NTV TRAVELS, Feb 1993 \- Aug 1994 · 1 yr 7 mos, MUMBAI, Key Deliverables  Handling the domestic counter  Handling sales for sometime  Issuance of tickets  Confirmations  Handling the AGT1\-4

## Education

Master of Business Administration \(MBA\), Marketing/Marketing Management, General, icfai

Bachelor of Arts \(BA\), HISTORY, CHENNAI UNIVERSITY

[View the original profile](https://tal.club/meet/francis-moraes)

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