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Francis Moraes

DGM at Thomas Cook

Mumbai

33+ years of work experience

thomascook
Mar 20251 yr 4 mosPresent

Thomas Cook
Nov 200322 yrs 8 mosPresent

Mumbai Area, India

uniglobe mod travels
Apr 20012 yrs 8 mosNov 2003

mumbai

Key Deliverables  Working in Implants including Cadburys.  Handling the both the counter domestic as well as international  Handling forex and all other travel requirements
orient express
Aug 19946 yrs 9 mosApr 2001

mumbai

Key Deliverables Operations both Domestic and International  Making bookings on IAC Computer as well as the Sitar Computer.  Maintaining BSP statements.  Ensuring ontime delivery of tickets to customers
NTV TRAVELS
Feb 19931 yr 7 mosAug 1994

MUMBAI

Key Deliverables  Handling the domestic counter  Handling sales for sometime  Issuance of tickets  Confirmations  Handling the AGT1-4

Education

Master of Business Administration (MBA), Marketing/Marketing Management, General

icfai

20064 yrs2010

Bachelor of Arts (BA), HISTORY

CHENNAI UNIVERSITY

19974 yrs2001

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Headline

DGM at Thomas Cook

About

27 years of Rich experience in Travel Industry Corporate travel in Operations as well as Invoicing/Credit noting/ADM/Revenue creation/Team Management/Problem solver as well as Robotics process Automation for credit noting and revenue creation and a Degree in MBA marketing.  Comprehensive experience in coordinating with Airlines for reservations, confirmations as well as for ensuring timely delivery of tickets.  Demonstrated excellence in managing a company’s strategic approach to travel (travel policy), the negotiations with all vendors, day-today operation of the corporate travel program, etc.  Good interpersonal & communication skills with the ability to work in a multi cultural environment comprising of different nationalities.  Expertise in handling Pan India centralization of billing/credit notes/Adm/Acm/recon with Robotic Process Automation in Credit notes and revenue creation.  Skilled in Team Management.

Location

Mumbai

Work experience

Deputy General Manager Operations at thomascook, Mar 2025 - Present · 1 yr 4 mos

Sr. Manager at Thomas Cook, Nov 2003 - Present · 22 yrs 8 mos, Mumbai Area, India

Counter Staff at uniglobe mod travels, Apr 2001 - Nov 2003 · 2 yrs 8 mos, mumbai, Key Deliverables  Working in Implants including Cadburys.  Handling the both the counter domestic as well as international  Handling forex and all other travel requirements

Supervisor at orient express, Aug 1994 - Apr 2001 · 6 yrs 9 mos, mumbai, Key Deliverables Operations both Domestic and International  Making bookings on IAC Computer as well as the Sitar Computer.  Maintaining BSP statements.  Ensuring ontime delivery of tickets to customers

Counter Staff at NTV TRAVELS, Feb 1993 - Aug 1994 · 1 yr 7 mos, MUMBAI, Key Deliverables  Handling the domestic counter  Handling sales for sometime  Issuance of tickets  Confirmations  Handling the AGT1-4

Education

Master of Business Administration (MBA), Marketing/Marketing Management, General, icfai

Bachelor of Arts (BA), HISTORY, CHENNAI UNIVERSITY

Francis Moraes - Deputy General Manager Operations in Mumbai | Tal