Headline

Aspiring Customer Success Associate & Executive | Customer Support & Operations | SaaS & Digital Business | Digital Marketing Intern at V5 Global | B.Com (Computer Applications) Final year student | Open to Opportunities

About

B.Com (Computer Applications) graduate with practical exposure in Digital Marketing, customer engagement, social media platforms, and business research. Interested in Customer Success, Customer Support, SaaS, Operations, and Business Development roles where I can combine my communication skills, digital knowledge, and problem-solving abilities to create value for customers and organizations. During my Digital Marketing Internship at V5 Global, I gained hands-on exposure to digital marketing activities, audience research, online brand promotion, and social media engagement strategies. I worked on understanding digital platforms and how businesses leverage online channels to improve visibility and customer interaction. As part of my academic research project, “A Study on Role of Digital Marketing in Supporting Women Entrepreneurs: With Reference to Instagram Business Tools,” I analyzed how Instagram Business Tools support entrepreneurs in building brand presence, engaging customers, and improving business growth through digital marketing strategies. Key Skills: • Customer Success & Customer Experience • Customer Support (Chat, Email & Client Communication) • SaaS Product Support • Digital Marketing Fundamentals • Social Media Marketing • Business Research & Market Analysis • MS Excel, MS Word & PowerPoint • Data Handling & Reporting • Problem Solving & Communication • Team Collaboration I am interested in opportunities with MNCs, SaaS companies, and global organizations where I can contribute to customer-focused teams, learn new technologies, and grow professionally.

Location

Greater Hyderabad Area

Work experience

Digital Marketing Intern at V5 Global, Nov 2025 - Jan 2026 · 3 mos, India, • Assisted in digital marketing activities focused on online brand visibility and customer engagement. • Supported research and analysis of digital platforms, audience behavior, and marketing trends. • Gained practical exposure to social media marketing strategies and digital business promotion. • Assisted in organizing marketing-related information and preparing insights to support business activities. • Developed understanding of how digital channels help businesses connect with customers and improve brand presence.

Education

MEC, Mathematics, Economics, Commerce, Sri Chaitanya College of Education

Bachelor of Commerce, computer applications, Kasturba Gandhi Degree & PG College for Women