Headline

Tech Operations & Delivery Leader | Consultant | Bridging Engineering, Pre-Sales, & Resource Management | Driving AI-Enabled Digital Transformation | AI transformation

About

Over the last 20+ years, my career has evolved from writing code as a full-stack engineer to directing global operations, managing global portfolios, and leading cross-functional teams. I specialize in bridging the critical gaps between business strategy, pre-sales consulting, and technical delivery. My approach is rooted in the belief that great delivery starts long before a contract is signed and requires seamless execution across every department. Because I understand the complete opportunity lifecycle, I regularly partner with sales leaders to architect technical solutions, build POCs, and pitch to executive stakeholders. Once an initiative is in motion, I focus on building the operational engines that make scalable delivery possible. I have spearheaded the development of comprehensive BI platforms to optimize global resource management, talent forecasting, and financial P&L tracking. By integrating modern CI/CD pipelines, robust PMO governance, and AI-driven automation workflows, I help organizations improve delivery predictability and drive significant operational efficiency. Whether I am traveling to the US to consult on a new enterprise digital transformation strategy, allocating the right engineering talent to a complex pursuit, or mentoring a team through an Agile transformation, my goal remains the same: bringing structure to complex environments and delivering measurable business outcomes.

Location

Bengaluru

Work experience

Director of Operations at Softway, Apr 2024 - Present · 2 yrs 1 mo, Bengaluru, • Direct end-to-end delivery and operations for large-scale digital transformation and creative studio solutions, managing global portfolio. • Spearhead enterprise resource management and capacity planning, identifying and allocating technical talent for both project delivery and high-stakes sales pursuits. • Architected and rolled out a comprehensive internal BI platform to automate talent utilization forecasting, financial accruals, and sales data insights across the organization. • Champion the integration of Generative AI tools and automation into estimation and delivery workflows, improving operational efficiency by 30%. • Act as a strategic liaison between sales, product, and engineering teams to ensure proposed solutions are feasible, competitive, and aligned with core business KPIs.

PMO Lead & Delivery Manager at Softway, Mar 2017 - Jan 2025 · 7 yrs 11 mos, Greater Bengaluru Area, • Led PMO and QA engineering teams, establishing robust governance frameworks that significantly improved cross-team predictability and release quality. • Rebuilt organizational QA strategies, transitioning teams from manual testing to automated frameworks (Selenium, Cypress) for modern web applications. • Built reusable technical collateral, case studies, and compliance frameworks to support sales pitches for complex, multi-tenant digital applications.

Project Manager & Solutions Lead at Softway, Sep 2012 - Feb 2017 · 4 yrs 6 mos, Greater Bengaluru Area, • Partnered directly with the sales organization on international pre-sales consulting, traveling to the US to lead client discovery and requirements gathering. • Built comprehensive solution architectures, project estimations, and commercial pitch decks alongside the pursuit team for global B2C and Retail clients. • Managed end-to-end software engineering lifecycles and Agile teams to ensure strict adherence to quality and timelines.

Software Engineer at ADSTOCK BUSINESS NETWORK INTERNATIONAL PRIVATE LIMITED, Jul 2005 - Mar 2006 · 9 mos, Bengaluru Area, India

Education

BCA, Computer Science, Karnatak University